Description (Service) Provides door to door transportation services by appointment to people with disabilities
  • low floor or lift equipped special purpose buses can accommodate both wheelchair and walk-on passengers 
  • Buses can accommodate wheelchairs and scooters that don't exceed 36” (90 cm) x 48” (120 cm) 
  • Accessible Van Service lifts can accommodate a maximum combined weight of 700 pounds (317 kg).  
  • Trips can be reserved up to two weeks in advance * Same day trip requests can be accommodated if space is available
Service Details
Hours COVID19 
Reservations: 9 am-4:30 pm 
Handivan operation: Mon-Fri 6 am-11:50 pm * Sat 6:40 am-11:50 pm * Sun 8 am-7:55 pm 
Visit website for updated information 
Regular hours 
Reservations: 9 am-8:20 pm * Handivan operation: Mon-Sat 6 am-11:50 pm * Sun 8 am-7:20 pm
Areas Served Peterborough
Eligibility People with disabilities living within the city of Peterborough who are not able take regular buses due to mobility impairments
Application All riders must be registered with the service * application forms are available online or at Simcoe Street Bus Terminal and need to be endorsed by a medical practitioner 
For support persons, riders must apply for a support person pass * support person pass belongs to the rider and can be applied to one support person per trip 
To cancel a booking, phone 705-745-5801 or 705-745-0525 and give your name, address and trip date
Languages English
Fees Service - Basic Transit Fare
Address and Location
Located In Community Peterborough
Address & Map
Simcoe Street Bus Terminal
190 Simcoe St
Peterborough, ON K9H 2H7
View Google Map
Intersection Aylmer St and Simcoe St
Physical Access Fully Accessible
Contact Information
Office Phone 705-745-5801
After Hours Phone 705-745-0525
Primary Contact Tammy Ackerman, Handivan Reservation Clerk; Phone: 705-745-0525 ext 503
Alternate Contact Robin St Pierre, Handivan Supervisor; Phone: 705-745-0525 ext 2888
Primary Executive Laurie Stratton, Operations Manager; Phone: 705-745-5-0525 ext 2895; Email:
Alternate Executive Barry Wakeford, Transit Operations Supervisor; Phone: 705-745-0525 ext 2879; Email:
Mailing Address 500 George St N 
Peterborough, ON K9H 2H7

Agency Overview

Locations for this Service