New Canadians Centre

Site: Peterborough Branch

Service: Resettlement Assistance Program

Description (Service) COVID19 In-person group activities are cancelled. * Some group activities moving online. Visit website for program information 
Welcomes newly arrived government-assisted refugees and helps them meet immediate and essential needs. Services include: 
* meet newcomers at the airport and accompany them to local community 
* temporary accommodations 
* needs assessment, including emergency needs 
* life skills support including orientation in clients' language on variety of topics, such as federal and provincial programs and services, health care issues, managing money, education system, family life, employment 
* referrals to community services and other settlement programs 
* assistance with searching for, viewing, selecting and moving into permanent accommodations
Service Details
Hours COVID19 Office closed to the public. Open by appointment only.  
Mon-Fri 9 am-5 pm
Areas Served Haliburton County ; Kawartha Lakes ; Northumberland County ; Peterborough (County of)
Eligibility Government assisted refugees
Application Call for information
Languages English ; French ; Arabic ; Bulgarian ; Hungarian ; Mandarin ; Russian ; Spanish ; Interpretive Services ; Services are provided with translation/interpretation as available
Fees None
Address and Location
Located In Community Peterborough
Address & Map
221 Romaine St
Peterborough, ON K9J 2C3
View Google Map
Intersection Aylmer St and Romaine St
Physical Access Fully Accessible
Contact Information
Office Phone 705-743-0882
Fax 705-743-6219
Social Media Facebook Facebook:
Instagram Instagram:
Twitter Twitter:
YouTube YouTube:
Primary Contact Marisa Kaczmarczyk, Director of Client Services; Phone: ext 224; Email:
Alternate Contact Sabina Thiessen, Office Administrator and Executive Assistant; Email:

Agency Overview

Locations for this Service