Peterborough Utilities Group

Record #: PET0572
Last Modified: 27 Nov 2023
Last Full Update: 08 Aug 2023


Description (Service) Group operates the water distribution system, renewable hydro and solar generation facilities, a wholesale metering business, and the Riverview Park & Zoo.

Service Details

Hours Office: Mon-Fri 8:30 am-4:30 pm
Customer service is provided by telephone and email
Areas Served Lakefield ; Norwood ; Peterborough
Eligibility Residents of Peterborough City and County
Application Call for information
Languages English
Fees Service ; Deposit - may be required

Address and Location

Located In Community Peterborough
Address & Map
1867 Ashburnham Dr
Peterborough, ON
Canada K9L 1P8
Physical Access Fully Accessible

Contact Information

Office Phone 705-748-6900, Customer Service ; 705-748-9300, General Inquiries ; 705-748-9301, Automated Voice Attendant
TTY Phone 748-9300
Crisis Phone 705-748-9300, Electricity Outage; Water problems: 705-748-9300, Peterborough, Lakefield and Woodland Acres; 705-639-5343, Norwood; Sewer problems: 705-745-1386, Peterborough; 705-748-9300, Lakefield and Woodland Acres ; 705-639-5343, Norwood
Fax 705-748-6761, Customer Service ; 705-748-4358, Administration, Human Resources, Finance and Peterborough Technology Services; 705-745-6866, Engineering, Water Operations and Riverview Park & Zoo
Primary Contact Suzette Lake, Corporate Communications
Mailing Address PO Box 4125 
Peterborough, ON 
Canada K9J 6Z5

Agency Overview