Description (Service) COVID19  
* Staff are available by phone, email or text.  
* Drop-in service for rural residents is suspended while COVID19 restrictions are in place. 
* For updated information on City services visit City Services During COVID19  
Regular Service 
Assists residents of Peterborough County with social services. Provides referrals to community resources and supports, and offers information and assistance with topics including: 
* child care 
* Ontario Works (OW) benefits 
* food and shelter 
* transportation 
* services to seniors 
Provides a drop-in service for rural residents in the following locations: 
Asphodel-Norwood Public Library, Norwood Branch * 2363 County Rd 45, Norwood * Mon 1 pm-4 pm 
Buckhorn Public Library * 5 George St, Buckhorn * Mon 8:30 am-12 noon 
Trent Lakes Municipal Office * 701 County Rd 36, Bobcaygeon * Mon 1 pm-3 pm and Fri 8:30 am-2:40 pm 
Apsley Public Library * 175 Burleigh St, Apsley * Wed 8:30 am-3 pm 
Havelock-Belmont-Methuen Public Library, Havelock Branch * 13 Quebec St, Havelock * Thu 1 pm-4 pm 
Millbrook Public Library * 1 Dufferin Street, 2nd Floor, Millbrook * Wed 12-3 pm 
Residents can also drop in to the Peterborough office
Service Details
Hours COVID19 Mon-Fri 9 am-12 noon, 1 pm-4 pm with COVID19 safety protocols in place. 
Regular hours 
Office: Mon-Fri 8:15 am-4:30 pm
Areas Served Asphodel-Norwood ; Cavan Monaghan ; Douro-Dummer ; Havelock-Belmont-Methuen ; North Kawartha ; Otonabee-South Monaghan ; Selwyn Township ; Trent Lakes ; All municipalities in Peterborough County
Eligibility No restrictions
Application Visit website or call for information
Languages English
Fees None
Address and Location
Located In Community Peterborough
Address & Map
Charlotte Mews
178 Charlotte St
Peterborough, ON K9J 8S1
View MapQuest Map
Intersection George St and Charlotte St
Physical Access Fully Accessible
Contact Information
Office Phone 705-748-8830
Toll Free Phone 1-855-738-3755
Fax 705-742-0542
Mailing Address PO Box 4138 
Peterborough, ON K9J 8S1

Agency Overview

Locations for this Service