Description (Service) COVID19 Legal Aid Ontario has suspended all in-person advice at Family Law Information Centres (FLIC) and Family Law Service Centre (FLSC)  
* Ontario Superior Court of Justice will only be hearing matters that are deemed urgent in nature.  
* Protocols will be established to have matters filed electronically at the courthouse and hearings to take place by either video or teleconference depending on local availability.  
* Clients can access family advice counsel services over the telephone in the Central East District via new toll free line 1-888-616-0119 ext.18 and in the alternative will also be directed to contact the Client Service Centre (Summary Legal Advice – Family) at 1-800-668-8258 
A service staffed by family mediators 
* Staff provide information on issues related to separation or divorce, the Court process, child welfare and child protection matters, mediation, and other community services. 
* Brief family mediation is also provided on-site free of charge.  
* Mediation is a voluntary method of resolving disagreements arising out of separation or divorce, including parenting plans for the children, child support, spousal support and division of property.  
* Mediation is a cooperative alternative or a complement to the Court process  
* Free Mandatory Information Program seminars are offered in Peterborough, Lindsay and Cobourg to educate couples on how to reduce conflict during separation and divorce, the benefits of mediation, and guidance on the legal and Court process.  
* Call for dates and times or to register.
Service Details
Hours Mon, Wed 9 am-2:15 pm * Thu 9 am-4:30 pm * Fri 9 am-3 pm
Dates All Year
Areas Served Peterborough (County of)
Eligibility No restrictions
Application Call for information.
Languages English
Fees Service ; No fee for brief onsite family mediation, mandatory information program seminars, consultation. For longer mediations, fees start at $5 per hour and are subsidized by the Ministry of the Attorney General
Address and Location
Site Location Superior Court of Justice
Located In Community Peterborough
Address & Map
470 Water St
Peterborough, ON K9H 3M3
View Google Map
Intersection Water St - Brock St
Physical Access Fully Accessible
Contact Information
Office Phone 705-876-6915 or 705-760-9603
Toll Free Phone 1-888-605-1393
Primary Contact Ingrid Vollmer, Family Law Information Co-ordinator/Mediator
Alternate Contact Alicia Thibadeau, Mediation Program Co-ordinator
Primary Executive David Tonge, Executive Director
Mailing Address 349A George St N, Suite 205 
Peterborough, ON K9H 3P9

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