Peterborough Youth Services

Site: Reid St

Service: New Canadians Youth Outreach Worker (NCYOW)

Record #: PET2264
Last Modified: 27 Nov 2023
Last Full Update: 08 Apr 2022


Description (Service) COVID19: Continue in person services on case by case and by appointment only. Continuing virtual services by phone and video conference.

Works collaboratively with the New Canadians Centre (including the settlement workers in the schools), local schools, the community, and the Peterborough Youth Services Team (Enhanced Youth Outreach Worker (EYOW), Community Response Team (CRT) and the Clinical Counsellors).

Provides responsive, flexible and, easily accessible culturally sensitive crisis, practical and, mental health supports both at PYS and in the community.

These are some of the services the NCYOW can provide:
  • meet youth individually in the community or where it is most helpful (school, NCC, PYS etc.)
  • youth groups, both a girls' group and a boys' group with a focus on motivation, confidence, social and emotional wellbeing, belonging, integration, cultural stresses with an emphasis on personal goals and needs. This is done in an environment of fun, laughter, and creativity.
  • woman's group to support relationships with children and to create a support network to help with cultural transitions. This is done through group discussions with a focus on self-care.
  • phone or face to face parent support.
  • support school staff working with New Canadian students. This can be advice or a direct referral for service for youth.
  • both make referrals and receive referrals from other community partner agencies.

Service Details

Hours Mon-Fri 9 am-7 pm Sep-Jun 
Mon-Fri 9 am-5 pm Jul-Aug
Areas Served Peterborough (County of)
Eligibility Youth 12-24 years

  • new Canadian students

Application Call for appointment
Languages English
Fees None

Address and Location

Located In Community Peterborough
Address & Map
459 Reid St
Peterborough, ON
Canada K9H 4G7
Physical Access Fully Accessible

Contact Information

Office Phone 705-743-1681, Main reception
Toll Free Phone 1-888-475-3420, Main reception
Fax 705-743-1994
Social Media Facebook Facebook:
Instagram Instagram:
Primary Contact Abeer Al Salihi, New Canadians Youth Outreach Worker; Phone: 705-957-9999; Email:
Alternate Contact Gordon Langill, Executive Director; Email:
Mailing Address 459 Reid St 
Peterborough, ON 
Canada K9H 4G7

Agency Overview