Record #: PET2270
Last Modified: 27 Nov 2023
Last Full Update: 14 Mar 2023


Description (Service) Peterborough Social Services can help connect individuals with supports including Ontario Works, Child Care, Housing, Food and other community services.
  • Staff member will screen individuals for all programs
  • Offers community referrals
  • Once application is granted, individuals are referred to a caseworker. Together a plan is created to find ways to move forward with personal goals
  • Clients can access specific personal case file information and important program announcements by calling the provincial toll-free Interactive Voice Response number: 1-800-808-2268
See separate listings for other services and programs

Service Details

Hours Mon-Fri 8:30 am-4:30 pm
Areas Served Peterborough ; Peterborough (County of)
Eligibility Any unemployed or low income resident may apply regardless of citizenship or length of residence
Application Online Application - People residing in Peterborough city or county can apply online, use an eligibility screening tool and schedule appointments for:
  • Ontario Works (OW)
  • Ontario Disability Support Program (ODSP)
  • Assistance for Children with Severe Disabilities (ACSD)
Can also apply for assistance in person or by phone at 705-748-8830 menu option 2
Languages English
Fees None

Address and Location

Located In Community Peterborough
Address & Map
Charlotte Mews, 178 Charlotte St
Peterborough, ON
Canada K9J 2T8
Physical Access Fully Accessible

Contact Information

Office Phone 705-748-8830, General Inquiry
Toll Free Phone 1-855-738-3755; 1-888-999-1142, General Inquiry; Social Assistance Application
After Hours Phone 705-926-0096
TTY Phone 1-800-808-2268
Fax 705-742-0542
Primary Contact Ellen Armstrong, Director of Social Services
Mailing Address PO Box 4138 
Peterborough, ON 
Canada K9J 8S1

Agency Overview