District of Parry Sound Social Services Administration Board

Site: Parry Sound - Beechwood Dr

Service: Housing and Community Services Department

Description (Service) COVID-19 Response 
As of August 4, 2020, the ban on disconnection for non-payment for natural gas and electricity has ended. Customer who were behind in payments prior to March should expect collection activities and disconnection notices in the following weeks.  
Utilities must let a customer know their account is overdue at least seven days prior to issuing a disconnection notice.  
Assistance with utility arrears is available through the usual programs (see below) 
In addition there is a special program available to those whose income has been affected by the pandemic. 
COVID-19 Energy Assistance Program (CEAP): for customers who are having difficulty paying their utility bills due to the COVID-19 Pandemic. 
* Available to consumers who have fallen behind by at least two billing cycles, but whose accounts were in good standing when provincial emergency was declared (Mar 17, 2020) 
* Available for those unemployed on the date they apply for funding, and have received Employment Insurance or the Canada Emergency Response Benefit since March 17, 2020 
* Provides electricity customers with up to $230 in support if they primarily use electricity for heating, or if they use energy-intensive medical devices, and up to $115 otherwise 
* Provides natural gas customers with up to $160 if they reside in Northern Ontario, and up to $80 if they reside elsewhere 
* Those who have received support from the Low Income Energy Assistance Program (LEAP) or the Ontario Electricity Support Program in the recent past are ineligible 
Applications will be available through the utility providers’ websites and will be accepted by email, mail, on-line application or by phone as of July 13, 2020. 
Customers will be credited on their utility account. 
For complete details and eligibility, contact your utility provider. 
Regular Service: 
The Housing Services Department administers: 
Social Housing 
Has 324 rent-geared-to-income units across the District 
Determines eligibility for rent-geared-to-income housing 
Maintains the wait list for social housing  
Has a number of rent supplement units with private landlords 
Homelessness Prevention Program  
Staff assist community individuals and families with housing and homelessness issues, provides tenant and landlord education, tenant and landlord mediation as well as referrals to other community services  
Community Homelessness Prevention Initiative (CHPI) assists low income residents that are in receipt of OW or ODSP as well as low income seniors, individuals and families with rent or mortgage, utility, energy and heat arrears 
Administers the Canada/Ontario Affordable Housing Program and Ontario Renovates Programs in the District 
Owns and operates the Parry Sound District Housing Corporation with 209 units of rent-geared-to-income housing across the district
Service Details
Hours Mon-Fri 8:30 am-4:30 pm
Areas Served Parry Sound District
Eligibility Ages: 18 year(s) and up
Application Call for information * Application form available on the website * Submit in person, mail or fax
Languages English
Fees None ; Call for information * Fee assistance available.
Address and Location
Located In Community Parry Sound
Address & Map
1 Beechwood Dr
Parry Sound, ON P2A 1J2
View Google Map
Intersection Beechwood Dr. and Church St
Physical Access Fully Accessible - in administration office
Contact Information
Office Phone Housing Administration: 705-746-7777  
Parry Sound District Housing Corporation: 705-774-9600
Toll Free Phone 1-877-767-6060
After Hours Phone 24 hour answering service for Housing Corporation emergencies only: 705-774-9600
Fax 705-774-9958
Website www.psdssab.org/index.php/our-programs/parry-sound-district-housing
Primary Contact Pamela Nelson, Manager of Housing and Integrated Services; Phone: 705-746-7777 ext 5213; Email: pnelson@psdssab.org
Alternate Contact Bobbi Verstraten, Supervisor of Housing Programs; Phone: 705-746-7777 ext 5274; Email: bverstraten@psdssab.org

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