Service: Housing and Community Services Department
|Record #: PSD0046||Last Modified: 24 Jul 2020||Last Full Update: 03 Feb 2020|
|Description (Service)||COVID-19 Response
As of August 4, 2020, the ban on disconnection for non-payment for natural gas and electricity has ended. Customer who were behind in payments prior to March should expect collection activities and disconnection notices in the following weeks.
Utilities must let a customer know their account is overdue at least seven days prior to issuing a disconnection notice.
Assistance with utility arrears is available through the usual programs (see below)
In addition there is a special program available to those whose income has been affected by the pandemic.
COVID-19 Energy Assistance Program (CEAP): for customers who are having difficulty paying their utility bills due to the COVID-19 Pandemic.
* Available to consumers who have fallen behind by at least two billing cycles, but whose accounts were in good standing when provincial emergency was declared (Mar 17, 2020)
* Available for those unemployed on the date they apply for funding, and have received Employment Insurance or the Canada Emergency Response Benefit since March 17, 2020
* Provides electricity customers with up to $230 in support if they primarily use electricity for heating, or if they use energy-intensive medical devices, and up to $115 otherwise
* Provides natural gas customers with up to $160 if they reside in Northern Ontario, and up to $80 if they reside elsewhere
* Those who have received support from the Low Income Energy Assistance Program (LEAP) or the Ontario Electricity Support Program in the recent past are ineligible
Applications will be available through the utility providers’ websites and will be accepted by email, mail, on-line application or by phone as of July 13, 2020.
Customers will be credited on their utility account.
For complete details and eligibility, contact your utility provider.
The Housing Services Department administers:
Has 324 rent-geared-to-income units across the District
Determines eligibility for rent-geared-to-income housing
Maintains the wait list for social housing
Has a number of rent supplement units with private landlords
Homelessness Prevention Program
Staff assist community individuals and families with housing and homelessness issues, provides tenant and landlord education, tenant and landlord mediation as well as referrals to other community services
Community Homelessness Prevention Initiative (CHPI) assists low income residents that are in receipt of OW or ODSP as well as low income seniors, individuals and families with rent or mortgage, utility, energy and heat arrears
Administers the Canada/Ontario Affordable Housing Program and Ontario Renovates Programs in the District
Owns and operates the Parry Sound District Housing Corporation with 209 units of rent-geared-to-income housing across the district
|Hours||Mon-Fri 8:30 am-4:30 pm|
|Areas Served||Parry Sound District|
|Eligibility||Ages: 18 year(s) and up|
|Application||Call for information * Application form available on the website * Submit in person, mail or fax|
|Fees||None ; Call for information * Fee assistance available.|
|Address and Location|
|Located In Community||Parry Sound|
|Address & Map||
1 Beechwood Dr
Parry Sound, ON P2A 1J2
View Google Map
|Intersection||Beechwood Dr. and Church St|
|Physical Access||Fully Accessible - in administration office|
|Office Phone||Housing Administration: 705-746-7777
Parry Sound District Housing Corporation: 705-774-9600
|Toll Free Phone||1-877-767-6060|
|After Hours Phone||24 hour answering service for Housing Corporation emergencies only: 705-774-9600|
|Primary Contact||Pamela Nelson, Manager of Housing and Integrated Services; Phone: 705-746-7777 ext 5213; Email: email@example.com|
|Alternate Contact||Bobbi Verstraten, Supervisor of Housing Programs; Phone: 705-746-7777 ext 5274; Email: firstname.lastname@example.org|