Description (Service) COVID-19 Due to COVID-19 precautions, please call to schedule an appointment. In East Parry Sound call 705-384-5392, in West Parry Sound call 705-746-4264 to schedule an appointment. COVID-19 Resources are available at

If you are in crisis, call 1-888-893-8333

Provides mental health crisis intervention, treatment, and community support (case management) services * assessment and referral * counselling/psychotherapy * psychiatric consultation * intensive case management for individuals with serious mental illness * group services in some cases

Core Services include:

Crisis/Intake support service
– single point of entry for all services of the Core Program * screening and review of all referrals * 24 hour telephone Crisis support service * community crisis support * post crisis follow-up * 24 hour consultations to hospitals

COAST (Community Outreach and Support Team) – a multidisciplinary, mobile, outreach team providing individualized treatment for a persistent and serious mental illness, including: housing * medication * rehabilitation * employment and financial services

Court Diversion and Support – redirection from criminal justice system for minor offenses * the person agrees to an individualized support/treatment program in the community

Supportive Housing Service – rent supplements to clients who have experienced serious mental illness, are homeless or at risk of being homeless and receiving ongoing service from the Agency

Counselling Psychotherapy and Education Service – individual counselling (as resources allow) including assessment, treatment planning and case management * group counselling * community consultation and education of mental health issues

Other programs include:

Regional Seniors’ Mental Health Consultation Service – mental health assessment, diagnosis, treatment recommendations and limited follow-up and/or referral on an outreach basis for people with age-related mental health problems * Collaborate with health care agencies and caregivers to provide advocacy for clients and their families

Adult Protective Services (APS) – assist developmentally disabled adults to live independently in the community including locating and retaining accommodation * counselling for life skills, financial management and emotional issues * co-ordinating medical and dental appointments, etc * advocating for client rights * assisting clients with the judicial system

Council of Consumer/Survivor and Family Initiatives Self Help Peer- provides peer knowledge and support to people who live with mental health issues as consumers/survivors and /or family members. Activities include peer support, skill development, outings, cooking, guided community program for people who live with mental health issues

Volunteer Program – volunteer opportunities to assist in services and enhancement of quality of life for people with a serious mental illness or developmental disability * Volunteer Coordinator can be reached at 705-645-2262

Partner Assault Response Program – a group for men who have been abusive, including anger management and conflict resolution

Developmental Disabilities Regional Outreach Program – psychiatric consultation and treatment for adults with developmental disabilities and serious mental health illness

Service Details

Hours Office: Mon-Fri 8:30 am-4:30 pm * Crisis service: Mon-Sun 24 hours
Areas Served Callander ; Sundridge
Boundaries Callander to Novar
Eligibility Ages: 18 year(s) and up
Application Call first to arrange intake interview * Individuals in crisis are seen as soon as possible
Languages English ; French
Fees None

Address and Location

Located In Community Sundridge
Address & Map
87 Main St
Sundridge, ON P0A 1Z0
View Google Map
Intersection Paget St and Main St
Physical Access Fully Accessible

Contact Information

Office Phone 705-384-5392
Toll Free Phone 1-866-829-7050
Crisis Phone 1-888-893-8333
Fax 705-384-5514
Primary Contact Kim Laurie, Director of Clinical Services and Operations (Parry Sound); Phone: 705-746-4262; Email:
Primary Executive Diane Brown-Demarco, Executive Director; Phone: (Business) 705-645-2262

Agency Overview

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