Record #: PSD0602
Last Modified: 27 Nov 2023
Last Full Update: 24 Jan 2023


Description (Service) For individuals unable to complete their income tax and benefit return themselves and are unable to pay for assistance, the Community Volunteer Income Tax Program (CVITP) may be able to assist. Volunteers can help complete the income tax and benefit return if income is low and tax situation is simple.

Service Details

Hours Mon-Fri 9 am-5 pm for drop off service
Call for Clinic dates
Areas Served Chapleau ; Greater Sudbury ; Parry Sound District ; Wawa ; White River ; The North Shore (Township) ; Manitoulin Island, Sturgeon Falls
Eligibility Individuals, families, seniors and persons with disabilities and a resident of Muskoka District

Suggested maximum income levels should serve as a guideline only.

Family size and total family income:

1 person $35,000
2 persons $45,000
3 persons $47,500
4 persons $50,000
5 persons $52,500

More than 5 persons $52,500 plus $2,500 for each additional person

Volunteers do not prepare tax returns for complex situations such as:
  • returns for deceased persons
  • individuals who file for bankruptcy
  • self-employed individuals
  • individuals who report capital gains or losses
  • individuals who report employment expenses, or business or rental income and expenses

    Eligible taxpayers normally served by the CVITP include:
  • Indigenous peoples
  • Low-income individuals and social assistance recipients
  • Newcomers to Canada
  • Seniors
  • Students

  • Application
  • Drop off at 1166 Roy Ave, Sudbury, ON
  • Clients serviced on a first come first serviced basis
  • Languages English, French
    Fees None

    Address and Location

    Site Location Behind Pahrmasave on Lasalle Blvd
    Located In Community Greater Sudbury
    Address & Map
    1166 Roy Ave
    Greater Sudbury, ON
    Canada P3P 1G9
    View Google Map
    Intersection Lasalle Blvd and Roy Ave
    Physical Access Fully Accessible

    Contact Information

    Office Phone 705-560-0430 ; 1-800-685-1521, Toll free
    Primary Contact John Cockburn, Financial Empowerment Coordinator; Phone: ext 242; Email:
    Alternate Contact Francine Hebert, Financial Empowerment Manager; Phone: ext 223; Email:
    Mailing Address 1166 Roy Ave 
    Greater Sudbury 
    Canada P3P 1G9

    Agency Overview

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