Description (Service) COVID19 Office closed but walk-ins are welcome to come to the service desk. Contact by phone or email recommended.
  • Rental listings available to clients by email, website, community agencies and at the service desk. Advocates for clients with landlords by phone  
  • Low Energy Assistant Program applications and Ontario Electricity Support Program applications are received and processed remotely 
  • Outreach services by appointment only  
  • Income Tax Program is provided by drop off or telephone if the clients lives in the rural areas.
Regular Service 
The Help Centre delivers a wide variety of services and programs that are not addressed by other government or social service agencies.  
THC assists Northumberland low-income residents with:
  • Navigating through the social service system  
  • Completing government forms 
  • Advocating with other community agencies and organizations 
  • Money Management (budgeting and financial literacy) 
  • Helping with the preparation of income tax returns 
  • Meal planning and grocery shopping assistance, senior check in for seniors 
  • Providing one-on-one tutoring to residents who would like to improve their language skills 
  • Providing English as a Second Language classes for newcomers 
  • Drop off location for translations (any language) 
  • Assisting through financial grants or advocating with the utility company 
  • Free photocopying and faxing 
  • Providing information and referrals 
  • Distributing back packs for kids and food hampers for families 
  • Supporting clients to find affordable housing
See separate listings for: 
Housing Support 
Income Assistance 
Outreach program allows THC to provide programs and services throughout the county. Campbellford, Brighton, Colborne, Warkworth, Port Hope, Alderville are the locations where THC delivers its services at the community hub offices
Service Details
Hours Mon, Tue, Wed, Fri 9 am-5 pm  
Thu 9 am-2 pm , Appointments only after 2 pm
Areas Served Northumberland County
Eligibility No restrictions
Application Call for information
Languages English ; Spanish - Interpretation, Programs
Fees Service - Document Translation Services ; None
Address and Location
Site Location The Fleming Building
Located In Community Cobourg
Address & Map
1005 Elgin St W, Suite 301
Cobourg, ON K9A 5J4
View Google Map
Intersection Elgin St and Burnham St
Physical Access Fully Accessible
Contact Information
Office Phone 905-372-2646
Toll Free Phone 1-888-698-3382
Fax 905-372-2205
Social Media Facebook Facebook:
Primary Contact Patricia Orantes, Executive Director; Email:
Alternate Contact Karin Cummings, Senior Staff; Email:
Primary Executive Patricia Orantes, Executive Director
Alternate Executive Beth Bellaire, Board Chair; Email:

Agency Overview

Services at this Location