Northumberland County

Site: Cobourg - Courthouse Rd

Service: Community and Social Services - Social Assistance

Record #: SHA0116
Last Modified: 07 Jan 2024
Last Full Update: 20 Jun 2023


Description (Service) Northumberland County Community & Social Services is responsible for the delivery of Ontario Works, a program that provides income support and employment services referrals to eligible residents of the County.

Active participants have access to their case file information and important program announcements through:
  • MyBenefits online portal; please visit to access or register
  • the Interactive Voice Response (IVR) number, 1-800-808-2268. Clients will be asked to enter their 9-digit identification number and 4-digit security personal identification number (PIN). They will then have a number of choices that will allow them to access the information they are looking for.

Service Details

Hours Mon-Fri 8:30 am-4:30 pm
Areas Served Northumberland County
Eligibility Unemployed or low income resident
Application Start application at or call 1-888-999-1142
Applicants aged 16 or 17 years old, applicants over the age of 18 who are self-employed, homeless or applying for Temporary Care Assistance, call 1-800-354-7051 ext. 2001
Languages English
Fees None

Address and Location

Located In Community Cobourg
Address & Map
555 Courthouse Rd
Cobourg, ON
Canada K9A 5J6
View Google Map
Physical Access Fully Accessible

Contact Information

Office Phone 905-372-6846
Toll Free Phone 1-800-354-7051
Fax 905-372-6701
Primary Contact Application Assistance Representative, Customer Service Unit; Phone: ext 2001
Mailing Address 555 Courthouse Rd 
Cobourg, ON 
Canada K9A 5J6

Agency Overview

Locations for this Service