Northumberland County

Site: Cobourg - Courthouse Rd

Service: Community and Social Services - Social Assistance

Description (Service) COVID19 Walk-in services, including intakes and appointments, have been suspended. * Meetings must be scheduled in advance, and will be done by phone wherever feasible.  
* Ontario Works applications: For applicants aged 16 or 17 years old, applicants over the age of 18 who are self-employed, homeless or applying for Temporary Care Assistance, call 1-800-354-7051 ext. 2001 
* For all other applications for Ontario Works: Apply online at or by phone at 1-888-999-1142  
* Staff available by phone, email or text 289-274-4323. * Call reception at 905-372-6846 or 1-800-354-7051 if unable to contact caseworker.* Document drop-box outside of the main doors remains available 24-hours a day.  
Regular Service 
Northumberland County Community & Social Services is responsible for the delivery of Ontario Works, a program that provides income support and employment services referrals to eligible residents of the County 
Active participants have access to their case file information and important program announcements through the Interactive Voice Response (IVR) number, 1-800-808-2268. Clients will be asked to enter their 9-digit identification number and 4-digit security personal identification number (PIN). They will then have a number of choices that will allow them to access the information they are looking for.
Service Details
Hours Mon-Fri 8:30 am-4:30 pm
Areas Served Northumberland County
Eligibility Unemployed or low income resident
Application Start application at or call 1-888-999-1142.
Languages English
Fees None
Address and Location
Located In Community Cobourg
Address & Map
555 Courthouse Rd
Cobourg, ON K9A 5J6
View Google Map
Intersection William/Burnham St and Elgin St
Physical Access Fully Accessible
Contact Information
Office Phone 905-372-6846
Toll Free Phone 1-800-354-7051
Fax 905-372-6701
Primary Contact Intake Worker, Central Intake Unit; Phone: 905-372-6846 ext 2001

Agency Overview

Locations for this Service