Northumberland County

Site: Cobourg - Courthouse Rd

Service: Community and Social Services - Income and Employment Services

Description (Service) COVID19 Walk-in services, including intakes and appointments, have been suspended. * Meetings must be scheduled in advance, and will be done by phone wherever feasible. * Additional assistance for those currently receiving social assistance, who are facing additional costs related to the COVID-19 outbreak. Funding can be used to meet a broad range of needs such as cleaning supplies, transportation, food or clothing that individuals and families may require due to COVID-19 * Ontario Works recipients can access emergency benefits until Jul 31, 2020 by calling their caseworker. Emergency benefits for COVID-19 related expenses: up to $100 for single individuals and up to $200 for families.  
* Ontario Works applications available online or by calling 1-800-354-7051 ext. 2468 * Staff available by phone, email or text 289-274-4323. * Call reception at 905-372-6846 or 1-800-354-7051 if unable to contact caseworker.* Document drop-box outside of the main doors remains available 24-hours a day.  
Northumberland County Community & Social Services is responsible for the delivery of Ontario Works, a program that provides income support and employment services to eligible residents of the County.  
Barriers to employment are reviewed and addressed. Employment services utilize the services of local employment service providers for employment resource services, job search techniques, resume preparation, employment training, community placements, self-employment and job placements. Eligible participants may also access additional financial support including assistance with transportation, child care costs, and other expenses.  
Active participants have access to their case file information and important program announcements through the Interactive Voice Response(IVR) number, 1-800-808-2268. Clients will be asked to enter their 9-digit identification number and 4-digit security personal identification number (PIN). They will then have a number of choices that will allow them to access the information they are looking for. 
The Ontario Works application process may be started online at or by calling 905-372-6846 Ext.2468 or 1-800-354-7051.
Service Details
Hours Mon-Fri 8:30 am-4:30 pm
Dates All Year
Areas Served Northumberland County
Eligibility Unemployed or low income resident
Application Start application at or call for information.
Languages English
Fees None
Address and Location
Located In Community Cobourg
Address & Map
555 Courthouse Rd
Cobourg, ON K9A 5J6
View Google Map
Intersection William/Burnham St and Elgin St
Physical Access Fully Accessible
Contact Information
Office Phone 905-372-6846
Toll Free Phone 1-800-354-7051
Fax 905-372-6701
Primary Contact Intake Worker, Central Intake Unit; Phone: 905-372-6846 ext 2468

Agency Overview

Locations for this Service