New Canadians Centre

Site: Cobourg - William St

Service: Northumberland Branch

Description (Service) COVID19 - Closed until further notice due to COVID-19 concerns. * Staff will respond to email ( and phone (705-743-0882, 905-377-8100 or 705-761-3174). * In person meetings through appointment only. 
Offers support to immigrants, refugees and other newcomers through the following services:  
Immigration & Settlement Services 
• Orientation to life in Canada 
• Information & referrals to local and government services 
• Support in obtaining Canadian identity documents 
• Support with elementary and secondary school registration and orientation 
• Support in resolving vulnerable immigration situations and family reunification 
• Support with Canadian citizenship applications 
• Free certified language assessment and referrals to language programs 
Employment Services 
• Information & referrals to employment supports 
• Information on accreditation and credential evaluation 
Community Connections 
• Visits to Canadian cultural & heritage sites 
• Social events for newcomers and the broader community 
• Social groups for women and youth
Service Details
Hours COVID19 Service by phone or email only 
Office hours: Mon-Wed 9 am-5 pm, Fri 9:30 am-1:30 pm  
Call or email for an appointment outside of office hours.
Areas Served Northumberland County
Eligibility Newcomers to Canada  
Eligibility varies based on program and service 
Contact for specific program eligibility information
Application Call or visit
Languages English ; Arabic - Programs, Settlement Services ; Spanish
Fees None
Address and Location
Located In Community Cobourg
Address & Map
600 William St
Cobourg, ON K9A 3A5
View MapQuest Map
Physical Access Fully Accessible
Contact Information
Office Phone 905-377-8100
After Hours Phone answering machine
Fax 905-377-8118
Social Media Facebook Facebook:
Instagram Instagram:
Twitter Twitter:
Primary Contact Luz Ofelia Maya, Office Administrator/Settlement Counsellor Northumberland Region; Phone: (Cell) 705-761-3174; Email:
Primary Executive Marisa Kaczmarczyk, Director of Client Services/Interim Executive Director, New Canadians Centre Peterborough; Phone: 705-743-0882; Fax: 705-743-6219; Email:

Agency Overview