A protected, secure place where visits and exchanges of children of separated families can take place under the supervision of specially trained staff.

During custody and access disputes between parents, the need for this service may arise in situations such as:

• concerns about the safety of the child and/or custodial parent
• when the non-custodial parent has a history of drug or alcohol problems or has a psychiatric disability
• when there has been a lengthy separation between the parent and the child
• when there is the threat of abduction
• Services are also provided when contact between the two parties is conflictual.