Canada. Transport Canada

Site: Mailing address

Service: Road Transportation

Record #: SHA0467
Last Modified: 24 May 2023
Last Full Update: 24 May 2023


Description (Service)

Works with industry and government partners to make Canada's roads safe.

  • Governed by the Canada Motor Vehicle Safety Act and the Motor Vehicle Transport Act, they propose, apply and enforce national safety standards in three main areas: 
    Safe Vehicles - Sets safety standards for the design, construction and importation of motor vehicles 
    Child Safety - works to ensure car seats provide protection 
    Motor Carriers, Commercial Vehicles and their Drivers - Establishes the safety fitness requirements by which provinces and territories regulate motor carriers under federal jurisdiction. Regulates drivers' hours of service to prevent accidents due to fatigue
  • Information on defects and recalls, importing vehicles, child car seats, safety standards, commercial carriers, road security.
  • Vehicle recall information. Defect Investigations and Recalls 1-800-333-0510, or visit website to complete online form

Service Details


Mon-Fri 8:30 am-4:30 pm (Eastern Time)

Areas Served Canada
Eligibility No restrictions

Call or visit website

Languages English ; French
Fees None

Address and Location

Located In Community Ottawa
Physical Access Not Applicable

Contact Information

Office Phone 613-998-8616 Road Safety - General Inquiries (Automated information)
Toll Free Phone 1-800-333-0371 Road Safety - General Inquiries (Automated information)
Mailing Address 330 Sparks St 
Ottawa, ON K1A 0N5