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Print Version (New Window)| Record #: SHA1600 | Last Modified: 11 Nov 2020 | Last Full Update: 06 Feb 2020 |
| Description | |
|---|---|
| Description (Service) | COVID19 Money management services available by phone * Income Tax Program suspended until further notice * Low Energy Assistant Program applications and Ontario Electricity Support Program applications are received and processed either remotely or by appointment. * Outreach services suspended until further notice The Income Security Program is comprised of: Money Management: One on one confidential review of income and expenses and the management of them. They work with the individual to help create a workable budget and supply tips on how to better manage income. Referral to Credit Counselling if appropriate. Group workshops on Money Management are also available. Community Volunteer Income Tax Program: Trained volunteers complete basic returns for low income individuals and families who cannot complete taxes on their own and can't afford to pay for the service. Individuals and families get their refund, GST/HST credits, Child Tax Benefits and even get on the Voters list. Most returns are e-filed. Forms Completion: Help to ensure that individuals and families receive all benefits they may be eligible for including Disability Forms (Ontario Disability Support Program-ODSP); CPP-Disability; Assistance for Children with Severe Disabilities (ACSD), and many other government forms. Advocacy: Third party intervention to help solve programs that individuals are unable to solve on their own. Referrals: Connecting people to other services where appropriate-especially for self advocacy. Low-Income Energy Assistance Program: This program ensures the residents have opportunities to successfully sustain their housing and to maintain their utilities in periods of energy crisis through education and advocacy, facilitating applications to provincial and municipal emergency funds and by supplying residents with current energy conservation information. Ontario Electricity Support Program: this program provides support to clients to access a credit on their utility bill. |
| Service Details | |
| Hours | Mon, Tue, Wed, Fri 9 am-5 pm * Thu 9 am-2 pm |
| Dates | All Year |
| Areas Served | Northumberland County |
| Eligibility | LEAP (Low Income Energy Assistance Program): Those under threat of utility disconnection (electricity, gas) |
| Application | Call for information or appointment |
| Languages | English ; Spanish - Interpretation, Programs |
| Fees | None |
| Address and Location | |
| Site Location | The Fleming Building |
| Located In Community | Cobourg |
| Address & Map | |
| Physical Access | Fully Accessible |
| Contact Information | |
| Office Phone | 905-372-2646 |
| Toll Free Phone | 1-888-698-3382 |
| Fax | 905-372-2205 |
| Website | www.thehelpcentre.ca |
| Primary Contact | Patricia Orantes, Executive Director; Email: patricia@thehelpcentre.ca |
| Alternate Contact | Karin Cummings, Program Coordinator; Email: karin@thehelpcentre.ca |