General Volunteer

(Habitat for Humanity Peterborough & Kawartha Region, Lindsay - Angeline St. N, Habitat for Humanity RE-Store)

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Position ID: V-CKL0527 Last Modified: 11 Mar 2015 Last Full Update: 11 Jun 2014
Opportunity Details
ContactAlex Njuguna, General Manager, Habitat for Humanity Restore; Phone: 705-886-4347; Email: alex@habitatpeterborough.ca
Duties* Receive and unload donations 
* Sort, test and price items 
* Ensure the dock and testing areas are clean, organized and safe at all times  
* Sorts E-waste; and ensures bins are loaded safely 
* Ensure the merchandise is presented in a tidy, clean and organized manner to encourage sales 
* Responsible to know what merchandise is currently on the shelves 
* Be able to respond to customer inquiries regarding merchandise when needed 
* Actively approach customers to help them find items they are looking for; 
* Be courteous, respectful and professional to both the customer and your fellow volunteers; 
* Train and provide support to all new volunteers as required 
* Ensure work area is clean, tidy and safe at all times 
* Assist in providing information on Habitat for Humanity and making referrals when appropriate 
Other duties as required 
* Greet and engage customers. 
* Recommend items/ help customers based on needs and wants. 
* Use suggestive selling; or add-on selling techniques to increase sales. 
* Cleaning store fixtures and product as well as other general cleaning duties. 
* Make sure all aisles are clear and safe. 
Benefits* Use professional skills in a volunteer capacity 
* Satisfaction of contributing to HFH Peterborough and Kawartha Region’s mission 
* Letter of Reference 
Areas of InterestCustomer / Sales Services ; Finance / Cash Handling ; Shelf Stocking / Warehousing / Inventory
Dates and TimesDays and Time are flexible
LocationLindsay and Peteborough
Number of PositionsKawartha Lakes: 2 individual(s) ; Peterborough: 2 individual(s)
TrainingSafety Health and Environment training 
All General Merchandising Volunteers must wear CSA footwear. These shoes can either be provided at time of your shift or you can bring your own.
Additional Requirements• Understanding of the Habitat for Humanity philosophy and the desire to promote it; 
• Ability to work with a team or independently; Friendly, approachable, outgoing 
• Willing to take the initiative 
• Excellent organizational skills 
• Previous customer service experience is an asset but not mandatory; 
• Previous experience in a department store and/or marketing an asset but not mandatory 
• Good communication skills and the ability to effectively communicate with customers, Habitat For Humanity staff members and volunteers. 
• Ability to lift and unload heavy items (25lbs +) 
Agency Details
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Organization NameHabitat for Humanity Peterborough & Kawartha Region, Lindsay - Angeline St. N, Habitat for Humanity RE-Store
Office Phone705-880-4663 (ReStore) 
705-750-1456 (Head Office)
Toll Free Phone1-855-750-1456
Fax705-775-0621 (Head Office)
Websitewww.habitatpkr.ca
Address & Map
55 Angeline St N
Lindsay, ON K9V 5B7
Mailing Addressc/o Habitat for Humanity Head Office 
550 Braidwood Ave 
Peterborough, ON K9J 1W1