Branch Front Desk Volunteer

(Canadian Red Cross, Simcoe Muskoka Branch)

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Position ID: V-MID0579 Last Modified: 25 Feb 2020 Last Full Update: 29 Jan 2019
Opportunity Details
ContactTara Favreau, Community Services Assistant, Canadian Red Cross; Phone: 705-722-3313 ext 5262; Fax: 705-719-1281; Email:
DutiesVolunteers provide reception and administrative support for the Branch and support in service delivery of our various programs and activities 
*process general phone-in and walk-in inquiries 
*provide program information to clients and/or transfer them to appropriate program staff 
*respond to volunteer recruitment inquiries 
*referrals to other community agencies 
*general office duties such as: telephoning, faxing, copying, filing and distributing mail
BenefitsCompensation for km travelled to and from branch site @ .45cents a km.
Ages17 year(s) and up
Suitable for OSSDYes
Areas of InterestClerical / Typing / Filing ; Office Administration ; Reception Support ; Telephone Communication
Skills/ExperienceCommunication & Interpersonal Skills ; Confidentiality ; Creativity ; Customer Service ; Dependability & Trustworthiness ; Friendly & Outgoing ; General Computer Skills ; Listening Skills ; Patience ; Planning & Organizing ; Positive / Cheerful Demeanor ; Self-Motivated / Work Independently ; Team Work ; Volunteers must have:  
*excellent customer service and communication skills  
*office skills  
*intermediate knowledge of MS Word is desirable  
*ability to learn new computer programs  
*customer service experience is an asset  
*good organizational, time management and problem-solving skills
Commitment LengthMedium Term (4 months to 1 year) ; Minimum of one 4 hour shift per week  
3-6 month commitment required
Interaction LevelOne-on-one ; Small Group ; Large Group
Minimum Hours4 / Week
Dates and TimesMonday: Morning, Afternoon (8:30 am - 4:30 pm) 
Tuesday: Morning, Afternoon (8:30 am - 4:30 pm) 
Wednesday: Morning, Afternoon (8:30 am - 4:30 pm) 
Thursday: Morning, Afternoon (8:30 am - 4:30 pm) 
Friday: Morning, Afternoon (8:30 am - 4:30 pm) 
Minimum of one 4 hour shift per week; mornings or afternoons
SeasonsYear Round
AccessibilityFully Accessible
LocationCanadian Red Cross, 809B 65 Cedar Pointe Drive, Barrie, Ont., L4N 5R7
Number of PositionsBarrie: 10 individual(s) 
10 individual(s) needed in total.
TrainingOrientation ; Training is provided ; Training is required ; Training on the job ; Training on-going ; Training available on site
TransportationNear public transit
Police CheckRequired
Additional RequirementsCriminal Record check with Vulnerable Sector Search
Liability InsuranceAvailable
Agency Details
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Organization NameCanadian Red Cross, Simcoe Muskoka Branch
Office Phone705-721-3313
Toll Free Phone1-800-387-2251
Address & Map
65 Cedar Pointe Dr, Unit 809B
Barrie, ON L4N 5R7
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