Please consult this page fully, prior to responding to the volunteer request. https://www.canada.ca/en/revenue-agency/services/tax/individuals/community-volunteer-income-tax-program/lend-a-hand-individuals/volunteer.html

Community Volunteer Income Tax Program (CVITP) volunteers can take on many different roles. Whether you prepare tax returns or provide support, you will be helping people who are unable to do their taxes on their own.

Participating organizations can choose to host in-person, virtual tax clinics or both. Volunteers at virtual clinics may complete taxes by videoconference, by phone, or through a drop-off clinic. Although it’s helpful, you don’t need experience doing tax returns to volunteer. All volunteers are offered web-based training on how to do taxes, using tax software, and determining their responsibilities. Online training can be supplemented with in-person training or virtual training sessions.

Many people need tax help all year, but volunteers are most busy during tax season, from the end of February to early May. Volunteer registration is available year-round, but we recommend you register/renew starting the fourth week of October to be ready for tax season. Register early to prevent delays and ensure you don’t miss important information.

For full details on the position duties and requirements visit https://www.canada.ca/en/revenue-agency/services/tax/individuals/community-volunteer-income-tax-program/lend-a-hand-individuals/roles-responsibilities.html