• Help adults with low literacy skills acquire and/or improve basic reading, writing, math and digital skills needed to function successfully in society
• Establish a learning relationship with an assigned student(s) based on mutual respect and a shared commitment to work together to achieve identified goals
• Plan, prepare and deliver student-centred learning activities and lessons
• Evaluate and recognize progress towards the student’s learning goals
• Comply with administrative requirements of the program
• Contribute to the ongoing improvement of the program

To advise, govern, oversee policy and direction, and assist with the leadership and general promotion of Gateway Centre for Learning so as to support the organization's misson and needs.

• Organizational leadership and advisement
• Organization of the board of directors, officers and committees
• Formulation and oversight of policies and procedures
• Financial management, including adoption and oversight of the annual budget
• Oversight of program planning and evaluation
• Review of organizational and programmatic reports
• Promotion of the organization
• Fundraising and outreach
• Attend and participate in meetings on a regular basis, and special events as able
• Participate on a standing committee of the board, and serve on ad-hoc committees as necessary
• Understand the policies and procedures of Gateway Centre for Learning

• Provide outstanding customer service in a welcoming, clean environment
• Receive and process book donations
• Organize inventory, stock shelves and highlight in-store promotions
• Answer public enquiries, and help customers find the titles they are seeking
• Welcome new team members and assist in training provided
• Use the communications log and other tools effectively
• Follow organization policies and procedures
• Complete activities assigned

Provide general administrative support, reception coverage and help with office cleaning.

• Receive, direct and relay telephone messages, fax messages and email
• Greet and direct the general public to the appropriate staff member
• Receive, open and distribute mail to appropriate staff member
• Operate standard office equipment such as the photocopier and printer
• Book room appointments
• Tasks to help keep the office tidy
• Small projects as assigned