You performed a search for: Skills / Experience: Customer Service
There are 74 record(s) that match your criteria.
Click on the Position Title to view the full details of the record
Communities
Christian Island
Midland
Penetanguishene
Severn Township - Coldwater, Washago, Marchmount
Springwater
Springwater Township inc. Elmvale, Midhurst, Hillsdale
Tay Township including Port McNicoll, Victoria Harbour, Waubaushene
Tiny Township inc. Perkinsfield, Lafontaine, Wyebridge, Wyevale, WaverlyPartnering with an adult living with an intellectual/develomental disability to serve drinks and prepared snacks in the Happy Day Cafe kiosk at Collingwood Public Library.
Take inventory of supplies and report need for anything to be replenished.
Accept donations.
Provide friendly customer service, without judgement.
Members of the Dog Care Team work with puppies and dogs of all sizes, shapes and backgrounds (stray, surrendered, neglected, abused, healthy, recovering from surgery, may be easy to handle or may require training for behavioural issues…).
Annually our Cat and Dog Care Teams care for approximately 1500 animals onsite at our Animal Centre.
Description
PM Dog Care Team Members report to the Dog Care Coordinator and help to maintain the general health and welfare of the dogs in our care at the Animal Centre. In part this is achieved by participating in our Canine Enrichment Program to provide mental and physical stimuli to these dogs. To support the wide range of dog behaviours and needs we encounter at the GTHS, PM Dog Care Team Members complete a Dog Care Program*; quickly progressing from Green dogs (ie. puppies and seniors who are easy to walk and handle) to Yellow dogs (ie. young, rambunctious, pullers who can be slightly difficult to walk and handle), then work through the Orange and Purple levels at their own pace, with the ultimate goal of working with Red dogs (ie. strong, reactive dogs that are difficult to walk and handle, and that may have other behavioural issues). *Training is required upon joining the Dog Care Team and will be required intermittently to progress through the Dog Care Program.
Time Commitment
2 hours once a week. PM Dog Care Team Member shifts take place Monday through Sunday at a mutually agreed upon time between the hours of 1-4pm. An overall minimum commitment of 6 months is required.
Roles and Responsibilities
- Assist in the maintenance of dogs’ health and welfare
- Prepare and provide medication, supper and clean water as required or instructed
- Maintain clean and organized kennels (inside and outside)
- Sweep and mop dog kennels’ and Animal Equipment Room’s floors
- Deep clean kennels inside and outside for dogs that leave the Animal Centre (adopted, foster care, etc.)
- Clean up after dogs (stoop and scoop) in the kennel area and outdoors, as appropriate
- Oversee any cleaning and tidying resulting from own interactions with dogs
- Dispose of garbage and recyclables
- Assist in the maintenance of dogs’ physical and mental well-being
- Interact with dogs for walks, training and socialization
- Bathe / groom dogs
- Reinforce behaviours that make dogs more adoptable
- Disinfect any dog toys used for Enrichment
- Create treats / food puzzles
- Wash up dirty dog dishes and assist with laundry (washing, drying and folding linens), based on Enrichment activities undertaken
- Ensure dogs are safe and secure
- Follow appropriate protocol, policies and procedures
- Use online Contact List & Schedule to reflect any absences and to coordinate shift coverage
The Georgian Triangle Humane Society (GTHS) is a charitable organization delivering essential programs and services to thousands of pets and the people who care for them. The Campaign Awareness Ambassador plays a key role in raising awareness of these life-changing programs and the future vision of GTHS. By promoting our work, Ambassadors help lay the foundation for partnerships that are vital to fulfilling our mission.
This volunteer opportunity directly supports our capital campaign for the Regional Centre for Pets and People. Ambassadors will help shine a light on the need to expand for us to continue to provide critical services such as sheltering, medical care, spay/neuter surgeries, and the opportunity for every animal to have a bright future. Through community outreach and engagement, Campaign Awareness Ambassadors will help communicate the campaign’s goals and enhance its visibility, inspiring others to join us in creating lasting impact for pets and people alike.
Description
The GTHS Campaign Awareness Ambassador is the front-line person representing and providing the first impression of our organization to the public at third party events (i.e., farmers’ or artisan markets, community organization open houses, etc.). This role is integral to promoting the vision of the GTHS Capital Campaign and sharing the future direction of our programs and services within the community. This position is well suited for individuals who enjoy interacting with the public and are passionate about the vision and mission of the GTHS. These volunteers will be supported by the following GTHS team members based on activity:
- Executive Director
- Campaign Manager
Time Commitment
2-6 hours on scheduled day. Scheduled days will vary by event or activity. Individuals can indicate availability. These events are usually on weekends and evenings.
Roles and Responsibilities
- Greets and welcomes the public as they arrive at the GTHS booth for events or at the Animal Centre
- Promotes the Capital Campaign to the public, communicating the vision for the RCPP and illustrating the need for the new facility
- Liaises with the GTHS assigned Lead to ensure required materials are available to complete task assigned and reports any damage or losses incurred
- Coordinates pick-up / drop-off of the GTHS Event Kit, banners, folding tables, posters, coin boxes, etc. before / after use
- Accepts donations (financial or in-kind)
- Distributes promotional materials
- Proper set-up and take down of event and display materials
WORKING CONDITIONS
- Physical demands of the position include standing for a prolonged period, as well as carrying and lifting (Event Kit, folding tables, banners, etc.).
- Physical limitations should be communicated to Lead, to accommodate where possible.
The GTHS Animal Hospital contains an Operating Room, Treatment Room, Examination Room, Pharmacy, X-Ray Room and a Hospital Intake / Recovery Area. Having an onsite hospital ensures animals receive timely, thorough and comprehensive care, saves dozens of daily phone calls, reduces trips back and forth to veterinary clinics, dramatically decreases the stress on the GTHS animals, and leads to the additional benefit of earlier adoption availability; so these animals find their forever home quickly.
The GTHS Animal Hospital is one of the only accessible spay/neuter hospitals serving Bruce, Grey and part of Simcoe County that performs 3,000 surgeries annually (an average of 50 surgeries per week), and subsidizing ~$770K in veterinary costs each year.
To promote pet wellness and safety, approximately 1,860 rabies vaccinations and 1,770 microchips are administered to GTHS Animal residents and community clients on an annual basis.
Description
Reporting to the Community Programs Coordinator (and the Director of Medicine), the Hospital Admissions Volunteer will be responsible for providing a warm welcome to Hospital clients and reviewing the same-day services booked for their pet or for Community Cats.
Time Commitment
One shift a week on weekdays from 7.50-10am (admissions take place from 8am until approximately 9.45am). See below for available shifts. A minimum commitment of 6 months is required.
Roles and Responsibilities
- Provide warm welcome to Hospital clients
- Review services booked to ensure accuracy of Medical Record sheet
- Recommend additional items such as after-surgery wear, flea / tick prevention, vaccinations, I.D. microchips
- Take payments and add additional items to the patient’s surgical sheet
- Question animal’s general well-being and any health concerns
- Validate last time animal ate
- Confirm contact details with all clients
- Confirm availability with dog owners for potential early pick-up
- Photocopy veterinary records if not provided in advance
- Remind Hospital client of Discharge time and location
- Carry cat in carrier to the Hospital, as required
- Liaise with Registered Veterinary Technician and Veterinary Assistant to coordinate handling of dogs
Working Conditions:
- Physical demands of the position include bending, kneeling and carrying cats in carriers with a potential maximum weight of 7.6kg / 16.75lb
The GTHS Animal Hospital contains an Operating Room, Treatment Room, Examination Room, Pharmacy, X-Ray Room and a Hospital Intake / Recovery Area.
Having an onsite hospital ensures animals receive timely, thorough and comprehensive care, saves dozens of daily telephone calls, reduces trips back and forth to veterinary clinics, dramatically decreases the stress on the GTHS animals, and leads to the additional benefit of earlier adoption availability; so these animals find their forever home quickly. The GTHS Animal Hospital is one of the only accessible spay/ / neuter hospitals serving Bruce, Grey and part of Simcoe County that performs 3performs 3,000 surgeries annually (an average of 50 surgeries per week), and subsidizing ~$770K in veterinary costs each year.
To promote pet wellness and safety, approximately 1,860 rabies vaccinations and 1,770 microchips are administered to GTHS Animal residents and community clients on an annual basis.
Description
Reporting to the Community Programs Coordinator, the EOL & Hospital Admin Assistant* will be responsible for providing an empathetic, private and respectful customer service experience for pet owners who are euthanizing their beloved pet, in addition to ensuring that EOL logistics and administration are handled seamlessly. * Training is required upon undertaking this role
Time Commitment
One shift a week (Tuesday – Friday) from 1.30 – 4.10pm (appointments take place between 2 – 4pm). Available shifts will be discussed at time of recruitment. A minimum commitment of 6 months is required.
Roles and Responsibilities
- Set up Room 5 for EOL appointments
- clean and tidy room, as needed
- provide tissues, blanket and necessary aftercare products
- Ensure EOL signage is posted and candle is lit
- Liaise with EOL clients (before and after appointment)
- will include completion of the GTHS Euthanasia Consent Form and may include taking payment
- explain process to the pet owner
- escort pet owner from the premises
- Handle dogs and carry cats in carriers, as necessary
- Assist with discharge and hospital administration (including upload of files to EZYVet)
- Support the Community Programs Coordinator, as required
Working Conditions:
- Physical demands of the position include bending, kneeling and carrying animals with a potential maximum weight of 22.6kg /50lb
- Successful applicants will complete the following training upon joining this team and additional and/or updated training may be subsequently required:
- Hospital Discharge training
- End of Life training
- Yellow GTHS Dog Walker / Handler training
We need volunteers to assist at our Cycle For Hope fundraiser, we have a number of volunteer positions that need to be filled:
Volunteer Roles:
1. Set-up and tear down
Role Duties
- Help set up the event site
- Put up tables, tents and banners
- Clean up and put everything away once the ride is complete
2. Registration
Role Duties
- Welcome and register the rider
- Provide rider with appropriate wristband and instruct them to place it on and that it will be used as their lunch voucher after their ride.
3. Route Directions/Nutrition Station
Role Duties:
- Ensure that riders are on the right track and making correct turns
- As Riders approach you, either point or vocalize where they are going and cheer them on!
- Offer fruit and waters that is available for Riders
- When the ride is complete on your way back - do a quick sweep of any riders along the way
In the absence of any federal or provincial government funding, the GTHS organizes multiple events annually to raise much-needed funds. We are seeking talented, outgoing and passionate individuals who can help us reach our fundraising goals and, in turn, support thousands of homeless animals.
This is NOT a traditional fundraising role – our Fundraising Committee Members use their unique talents and interests to make our events a success (and thereby help us raise funds). Apply today to make a difference by using your organizational, planning, admin, sales, networking and/or people skills!
Our ‘signature’ events for 2026 are in the process of being planned - dates and event details will be provided upon application.
As a result of as our programs and services, every year more than 1500 homeless cats and dogs are provided shelter, 1300 animals find a new home, 4000 youth are positively impacted, approximately 3000 spay/neuter/dental/specialized surgeries are performed, and in excess of 1000 pets are supported through our Pet Pantry program.
Description
Fundraising Committee Members have drive, passion and ideas to support the implementation and success of our events – all while having fun! Each Committee Member will assume specific roles and responsibilities based on their strengths (for example: marketing, networking, people management, fundraising, sourcing…), and will be involved from inception and initial planning, all the way through to execution of the event itself and post-event activities. Bring your strengths but be prepared to pitch in! Members will provide progress updates at committee meetings so, as a team, we can evaluate where we are and realign when necessary; to ensure the success of our events. Committee members may also be expected to develop existing and potential sponsor / donor relationships.
Roles and Responsibilities
- Attend regular committee meetings (in-person and/or via Zoom or Teams)
- Participate in event development from inception through completion
- Activities (as determined as part of an Action Plan) based on each Committee Member’s experience and skill set, and event needs
- Assist with event set-up and take down
- Attend full event to assist where needed
- Engage in post-event wrap activities
- Provide event stewardship (thank you calls, cards, etc.) in the days immediately following the event
The GTHS believes that pets deserve to stay with their families regardless of logistical or financial challenges faced by their parents.
Access to Care programs support pets and their families through programs that work to make veterinary care more accessible, help battle food insecurity and provide temporary housing during crisis.
The GTHS Pet Pantry Program, established in 2020, is a donation-based program aimed to ensure that pet food is more accessible for individuals and families who are in need. In 2023, the GTHS supported approximately 1,000 pets through the Pet Pantry Program and distributed 28,000 meals in the community.
Last year, the Pet Pantry Program expanded to include 9 Community Depots in various locations: in Collingwood, The Town of the Blue Mountains, Wasaga Beach and Clearview Township. The service is strictly confidential.
Description
Reporting to the Community Programs Supervisor, the Pet Pantry Volunteer is responsible for repackaging and/or collecting pet food and supplies from the Animal Centre for delivery to local Pet Pantry depots or pet owners’ homes, to assist members of our community who are temporarily unable to provide the day-to-day necessities for their pets. Pet Pantry bagging takes place on an as needed basis, and deliveries take place on Tuesdays and on Fridays.
Roles and Responsibilities
- Liaise with Customer Service Coordinator and Community Program Supervisor for inbound pet food deliveries, Pet Pantry supplies required and delivery locations
- Maintain tidy and organized Pet Pantry shelves
- Restock shelves from supplies in garage and/or container, as appropriate
- Repackage pet food into 1kg Zip Lock bags
- Source supplies and load vehicle at Animal Centre
- Exercise judgement and accurately select supplies requested
- Ensure items are properly stored/secured during transportation
- Deliver supplies to Pet Pantry depots and/or pet owners
- Meet pet owners at street level
- Ensure contactless delivery during pandemic
- Provide friendly, non-judgemental, quality customer service
- Promote additional Outreach programs and services, as appropriate
- Ensure any appropriate documentation is available and/or signed
- Maintain clean and tidy GTHS van (inside and outside), if used
- Follow appropriate protocol, policies and procedures
- Ensure photocopy of valid / most recent version of G2 driver’s license is retained by GTHS
Wiidookdaadiwin is a lookout site built to honour and acknowledge Indigenous and settler relations in Simcoe County. There are Indigenous plantings and story boards in both Ojibway and Engish, and a tremendous vistia lookout of Georgian Bay and the region.
We are looking for summer volunteers to assist with daily operations such as opening and closing the site. This will require the volunteer to have a car and ideally live locally. Volunteers will also be required to particiapte in special events such as the official grand opening in June, 2025. Further terms and dates for these roles are negotiable. We are looking for 3-5 volunteers for the summer from May to September, 2025.
The site is located at 2816 George Johnston Road, Springwater, Ontario.
We are looking for volunteers to assist with special events with the programs department, taking residents outside, delivering internal mail and various independent programs with residents.
Volunteers required for assisting at activity programs:
- Special events
- Outings
- Meal assistance
- Friendly visiting
- Transporting residents to and from programs
- Simcoe Cycling Without Age
- Entertainment/Music
Brad’s Place Addiction Treatment of Southern Georgian Bay is seeking to fill the volunteer positions within the Board of Direcotrs. These positions include:
- Secretary
- Marketing and Communications Director
- Quality Assurance and Privacy Officer
- Fundraising Director
- Volunteer Coordinator
Brad’s Place Addiction Treatment of Southern Georgian Bay is a not for profit, charitable organization that strives to support youth and young adults struggling with substance abuse and addiction that want to obtain a positive lifestyle by decreasing their need for drugs and increasing positive coping strategies through personalized counselling services.
Vision:
Brad’s Place provides a client centered approach to addiction counselling for teenagers and young adults struggling to live sober, healthy lifestyles under the guidance and support of their family members and positive supports.
Mission Statement:
Brad's Place offers a therapeutic approach to a sober, healthy lifestyle for teenagers and young adults through offering empathetic personal and group counselling from honest, reliable, skilled counsellors within Simcoe County.
Accept, sort, price donations of household items: furniture; books; artwork; dishes; jewellery and other unique items for resale. Create store displays and stock shelves. Assist customers as needed. Support staff with sales and checkout (may involve handling cash).
May involve working with other volunteers, some of whom are people supported by E3 (ie. adults living with intellectual/developmental disabilities).
Parkinson Canada believes in a better life today for People Living with Parkinson’s, and a world without Parkinson’s tomorrow. Canada has some of the world’s highest rates, and it is growing quickly. People living with Parkinson’s are at the centre of everything we do at Parkinson Canada. We provide education and services, and we advocate with federal, provincial, and territorial governments on issues that matter to the Parkinson’s community in Canada. The Parkinson Research Program funds innovative research to search for better treatments and a cure. People living with Parkinson’s count on us to be there at every step of their Parkinson’s journey. To learn more about us, please visit www.parkinson.ca.
About the opportunity
The Opportunity Gear up for Parkinson’s! Founded by Canadians for Canadians, The Growling Beaver invites cyclists to ride towards progress by funding research and raising awareness for Parkinson Canada. We are looking for people interested in making a difference to volunteer for our event in Collingwood, Ontario. Your Contribution Your enthusiasm and love for helping others makes you an ideal Growling Beaver volunteer. You are the type of person who would enjoy helping event participants and other volunteers excel at their tasks. There are many exciting roles to choose from on the day of the event: Set up, Registration, Rest stops and anything else that may come up.
Commitment - October 5th
6:00am - 6:00pm
Parkinson Canada is committed to inclusion, fairness, respect, human dignity, and equity. We provide accessible employment and volunteer engagement practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Applications from persons with disabilities are welcomed and encouraged. Accommodations are available on request for candidates taking part in all aspects of the selection process. For questions or accommodation requests, please contact the Volunteer Engagement Team at volunteer@parkinson.ca
Parkinson Canada
316 – 4211 Yonge Street
Toronto, Ontario
M2P 2A9
416-227-9700 – 1-800-565-3000
The Georgian Triangle Humane Society is a not-for-profit charity that provides abandoned, neglected and abused domestic animals a second chance in life at a forever home. The Adoptions Team facilitates the adoption and subsequent retention of approximately 1300 homeless animals annually, and the Dog Adoption Counselor contributes towards this success by answering any questions about dog ownership, the adoption process and the dogs and puppies available for adoption. This role is integral to matching the right dog (personality type, energy level, special home requirements, etc.) with the right adopter.
Description
Reporting to the Adoptions Coordinator, the Dog Adoption Counselor prepares adoption kits, answers questions about the dogs and puppies we have available for adoption and conducts ‘Meet & Greets’ with our dogs and potential adopters. The Dog Adoption Counselor also assists with the completion of adoption applications and facilitates the adoption.
Time Commitment
From 11.45am until approximately 4.15pm. A minimum commitment of six months is required.
Roles and Responsibilities
- Consistent and open communication with Adoptions Coordinator
- Review information on dogs available for adoption prior to Adoption Hours (name, age, size, background, medical / special needs, etc.)
- Spend time with dogs to assist with the perfect match
- Answer visitors’ and potential adopters’ questions about dogs available for adoption
- Answer basic questions about the organization
- Seize opportunities during conversation to transition potential adopters into volunteers or donors
- Outline ‘Adopters Welcome’ process to potential adopters
- Assist adopters with completion of adoption applications
- Ensure any behavioural or health related questions specific to the animal are communicated
- Diligently and thoroughly address concerns raised by adopters to prevent adoption returns
- Liaise with Dog Care staff to arrange dog leash up for ‘Meet & Greets’ and upon successful adoption
- Decide on suitability of potential adopter for dog selected
- Assist Customer Service Coordinators with adoption processing
- Assist Cat Adoption Counselor during shift, as needed
- Create dog name tags
- Prepare adoption kits on an as needed basis
Qualifications
- 18 years of age minimum
- Demonstrates understanding and passion for animal welfare
- Experience working with or handling dogs
- GTHS Dog Care training is required
- Self-motivated
- Excellent customer service skills
- Good communication skills
- Administrative skills
- Ability to follow protocol
- Ability to work alone and in a team environment
- Knowledge of, or experience with, PetPoint an asset
- Versed at using a device such as an iPad / tablet
- Willingness to learn Cat Adoption Counselor role, to support teammates as needed (cross-training will be provided)
Working Conditions
- Completion of online Customer Service Training module before commencing volunteer duties
- Completion of ‘Fear Free’ training is a prerequisite (details will be provided to complete this free, online training program)
- GTHS Yellow Dog Walker / Handler status will need to be gained in order to interact with dogs
play piano for residents, social interactions with residents.
Event Setup: Arrive early to assist with setup; Set up registration tables and signage; Prepare and organize materials (e.g., handouts, flyers)
Event Attendance: Greet and check-in participants; Provide information and answer questions
Program Help: Assist with program activities and games; Support participants as needed (e.g., providing guidance, answering questions)
Post-Event Duties: Assist with cleanup and breakdown; Gather feedback from participants; Post event follow-up/feedback
- Driving a wheelchair accessible vehicle for members of the community who, because of their need for a wheelchair, aren't able to use other transportation.
- Pick up clients and their escort at assigned time, deliver to their destination.
- Keep a schedule for appointments.
- Use provided equipment to ensure driver and client safety.
- Drivers are not responsible for clients while at their appointment/destination.
As a Sweetwater Volunteer you may help with:
- Greeting Guests, scanning tickets, handing out brochures and issuing wrist bands
- Roasting Bannock or making taffy
- Assiting in the Kids Zone and with make and take crafts
- Directing traffic and parking
- Sharing our natural history onsite with visitors
Variety of volunteer positions which focus on patients, visitors and staff. Positions available in ambulatory care reception, Inpatient Units, gift shop, reminder telephoning, diagnostic imaging Xray, CT, Mammography, Bone Density, MRI, Surgical Day Care (Post anaesthetic care unit). ICU and Emergency Department
Exhibition / Event set up: There’s a lot to learn about hanging an exhibition and the curatorial practices in a professional gallery, which you could learn by assisting our director and the team as they carefully change exhibitions. These happen all year round so get in touch if you’d like to have valuable insight into what goes on behind-the-scenes! You can also help set-up displays for one of our varied fundraisers, which also involves teamwork and an attention to detail. You might also be asked to lift or carry items, depending on the event.
Reception and Greeting: An integral part of events at Quest is the welcoming face our visitors see when they first arrive. If you feel you are a friendly, welcoming person then you could assist us by greeting visitors, taking down their information or assisting with ticketing. This role requires someone well-presented and able to multi-task.
Workshop / Educational Support: There are many different workshops held at Quest Art School + Gallery, and off-site, to a wide variety of students. We offer classes to children, youth and adults of all skill levels. If you are curious, patient and eager to lend a hand, then you might be perfect assisting one of our instructors as they lead a workshop.
Off-Site Events: Quest Art, as a charitable organization, is often invited to a wide range of events in the Midland-Penetang’, and sometimes wider, region. These vary by season and year, so depending on where you can get to, you could assist at one of these events. Please let us know your preferences as this would be a real asset to us at Quest when seeking location specific volunteers!
Bingo
Duties include supporting two separate locations with:
- Food bank operations
- Thrift store operations
- Loading and unloading of inventory
That would involve getting in touch with relevant corporations to get sponsorships (energy drinks, supplement stores, local businesses) This will be a ticketed event, so selling tickets to organization and clients.
We need someone to look after Twitter, YouTube, IG, FB, accounts - post and report content.
Attend tournaments/practices to get the content for Social Media accounts (all the expenses would be paid for)
Audio/Video/Podcast/Broadcast
Interviews with athletes around the world over podcast/video and posting on social media
Responsible for sales, promoting, inventory, tourist information and museum tours.
Assist in one or all special events that take place at the Penetanguishene Centennial Museum & Archives including: Winterama, Easter Eggstravaganza, Canada Day, Tea & Tarts, Spirit Walk, Doors Open, Halloween Spooktacular and/or Breakfast with Santa.
- Empathetic listeners who are able to provide inclusive, non-judgmental support to callers representing a variety of ages, identities, and concerns
- Call centre operates 24/7, and we actively recruit both day and night shifts.
- Day shifts are 4 hours
Volunteers are needed to pack Good Food Boxes the 3rd Tuesday of every month in the Church Hall at Guardian Angels Church, from 8 am to 10 am.
Volunteers are also needed from 10 am to 12 noon to assist individuals that are picking up their Good Food Boxes.
- Assist the Library with a variety of tasks such as:
- Shelving
- Programming
- Processing books to prepare them for circulation and clean-ups
- Assist the Library with a variety of tasks such as:
- Shelving
- Programming
- Processing books to prepare them for circulation and clean-ups
- Assist the Library with a variety of tasks such as:
- Shelving
- Programming
- Processing books to prepare them for circulation and clean-ups
Volunteers required for assisting at activity programs:
- Special events
- Outings
- Meal assistance
- Friendly visiting
- Transporting residents to and from programs
- Simcoe Cycling Without Age
- Entertainment/Music
- Provide outstanding customer service in a welcoming, clean environment
- Receive and process book donations
- Organize inventory, stock shelves and highlight in-store promotions
- Answer public enquiries, and help customers find the titles they are seeking
- Welcome new team members and assist in training provided
- Use the communications log and other tools effectively
- Follow organization policies and procedures
- Complete activities assigned
- Coffee Kiosk and Gift Shop, duties include:
- Sales
- Preparation of coffee & tea
- Cash handling
- Providing friendly and efficient service to our patients, physicians, staff, volunteers and visitors
Provide general administrative support, reception coverage and help with office cleaning.
- Receive, direct and relay telephone messages, fax messages and email
- Greet and direct the general public to the appropriate staff member
- Receive, open and distribute mail to appropriate staff member
- Operate standard office equipment such as the photocopier and printer
- Book room appointments
- Tasks to help keep the office tidy
- Small projects as assigned
- Attending activities, programs, and/or events with residents
- One-on-one visits with residents; spending time chatting, playing card games, doing puzzles, crafts
- Accompanying them on walks either within the building or outdoors (weather permitting)
- Miscellaneous duties as needed
Available positions:
- Kitchen Assistant
- Maintenance
- Housekeepers
- Outside maintenance (grounds keeping, etc.)
- Shelter support
- Cafeteria support
Volunteers Assist With Reception Duties:
- Answering Phone
- Greeting Visitors
- Processing Mass Mailings
- Assisting with Photo Copies
- Preparing Support Groups
- Training manuals
Habitat for Humanity Midland ReStore is a warehouse and retail outlet located in Midland which receives donated construction materials, appliances, furniture and household items and sells them to the public.
Volunteer staff are needed for: Stocking shelves, picking up materials locally, completing minor repairs, assisting the public with their purchases and sorting electronic waste recycling.
Variety of Duties Depending on Strengths and Interests of Volunteer. Pre-event tasks may include:
- Answering Phones
- Updating Spreadsheets
- Soliciting and collecting donations and sponsorships from Ramara / Orillia area
Event-day tasks may include:
- Checking in guests
- Distributing water
- Taking in Feedback
- Organizing Guests
- Distributing Gift Bags
- Serving
- The Museum Volunteers Will Report To The Museum Operations Coordinator And Will Support With:
- Exhibition Installation
- Visitor Experiences/Gallery Greeter
- Special Events
- Studio Assistant
- Docent
- Research
- Collections
Rides for residents of North Simcoe without access to transportation within North Simcoe for health, shopping and social activities. Out-of-town rides for medical appointments.
- Provide safe, reliable, professional and courteous transportation service to residents of North Simcoe, using your own vehicle
- Communicate with transportation staff and passengers regarding scheduled rides.
- Ensure adherence to the Community Reach program procedures and policies including confidentiality agreement.
- Schedule based on driver's availability and comfort level with duration and length of rides.
Volunteers can assist with a variety of programs and activities including:
- One-on-One Friendly Visiting
- Gardening
- Holiday Celebrations and Special Events
- Outings
- Card playing, Bingo and other games
- Entertainment
- Hairdressing & Wellness Assistance
- Escorting Residents to in house appointments
- Dining Assistance
As a volunteer with Canadian Blood Services you help create a positive, safe and welcoming environment and experience for our donors. Greeting donors with a smile, thanking them for their donation and making conversation helps ensure a good donation experience. As one of the last faces donors see on their way out, the care and attention you give plays a critical role in the success of future blood donor clinics.
Activities and Tasks Associated with the Role - This role has a variety of duties, including, but not limited to the following:
- Welcome and serve snacks and drinks to donors upon their arrival from the donation area
- Oversee the refreshment area which includes displaying and restocking snacks and drinks
- Responsible for ensuring the cleaning of tables, chairs and touch points within the refreshment area
- Mandatory use of surgical masks, hand sanitizer and gloves provided by CBS when operating within the Mobile/Donor Centre
- Observe donors and alert donor centre staff of adverse reactions
- Provide donors with organizational updates and information on current CBS initiatives
- Regularly review written volunteer duties and centre specific procedures
- Adhere to policies, procedures and training requirements
- Respond to donor concerns and questions by directing donors to appropriate staff
Skills, Abilities, Traits
- Friendly, compassionate, outgoing and possess good communication skills
- Able to work independently as well as in a team environment
- Sensitive and respectful of the dignity of all people
- Able to relate to different personalities and age groups in a variety of situations
- Able to observe and react appropriately to adverse situations
- Adhere to CBS dress code (e.g. name tag, vest/ t-shirt and closed toes shoes)
- Reliable and punctual
- Provide good customer service to donors to ensure they feel both valued and appreciated for their donation
Volunteer duties vary depending on the placement and will be discussed prior to an interview.
Current opportunities:
-
Good Food Box – the second Wednesday of the month, unloading the produce truck, sorting and packing food boxes, volunteer delivery drivers, variety of shifts available – Barrie
-
Cooking Classes with the Urban Pantry program – Barrie
-
Assembling Harm Reduction Kits – in need of 2-4 volunteers for this role, once a month on the 3rd Tuesday of the month from 9 am - 1 pm – Barrie
-
Client and Family Advisory Committee members - open to clients or family member/caregiver in the past 3 years
-
One-on-one client support
-
Currently opportunities in Barrie, Collingwood
-
- Healthy Relationship Group – Co-facilitator in Barrie
- 1.5 hours per week (possible evenings)
-
Reception support in Midland
-
Mon-Wed 10 am to 3 pm (various shifts)
-
-
Recreational groups in Collingwood
-
Tuesdays at 11 am
-
Thursdays at 2 pm
-
Board Members
Boutique Merchandising
Breakfast Club Facilitators
Clothing Sorter
Committee Members
Corporate Volunteers
Event/Fundraising
Professional Women's Group Facilitators
Stylist to help suit clients,
IT Tech
Professional Women's Group Mentors
POSITION DESCRIPTION:
Clothing Sorter - Sort Clothes, take inventory, and organize the store.
Stylists- Suit clients for their interviews (experience with Dress For Success may be needed, but will be provided).
Fundraising Committee- Creating events for fundraising opportunities, or volunteering for an already planned event.
IT Tech - Someone to create and maintain a social presence online to promote the organization and it's events.
Hair and Make up Stylists- Help show clients what is appropriate for interviews and work when considering make up and hair.
Board of Directors- Must be 18+, will sit in on the board meetings and hold an important role within the organization, for more information, contact Linda Reid, Executive Director for Dress For Success Orillia and Barrie.
Assist bingo players as needed and give awareness of our agency vision, mission and what we do to bingo players who are interested in knowing more.
The Pack Day Leader assists the Barrie Good Food Box Coordinator at the Barrie Free Methodist Church on the second Wednesday of every month.
Arrive at the church at 9 am on the second Wednesday of every month
Assit with greeting volunteers and directing them to set up the pack stations
Assit with overseeing the unloading of the truck when it arrives
Assit with overseeing the packing of the food
Help maintain enthusiasm among volunteers
The Gilbert Centre's volunteer program is on hold until further notice.
We are looking for volunteers to assist with "pack day" on the second Wednesday of the month between 9 am-6 pm at the Barrie Free Methodist Church (290 Cundles Rd E).
Volunteers unload the food from the truck, pack the boxes, greet people and give boxes to participants when they arrive to pick up, and general cleanup duties.
We are also looking for volunteer drivers to deliver food to schools and "pay-it-forward" recipients.
Volunteers would be responsible for stocking shelves, cleaning the store, re-organizing items, aseembling product, and assisting customers. Volunteers who are interested should visit the website to register to volunteer.
Volunteers must wear certified safety shoes, be capable of lifting up to 25lbs, able to stand for extended periods of time and be comfortable with 2-3 step instruction.
Huronia Community Foundation (HCF) is a registered charity that provides funding to local charities and non-profits. HCF is home to over 80 unique funds established by local charities and community-minded philanthropists.
Established in 2000, HCF was incorporated as Canada’s 99th Community Foundation. A Community Foundation plays a crucial role in how people give back to their communities. In 2025, HCF proudly celebrated 25 years of giving to over 500 charities in North Simcoe of more than $4M since its inception. Through funding from Endowment Funds that are held in perpetuity, we connect people, families and companies with causes that inspire them – pooling resources, knowledge and expertise to achieve the greatest impact.
The primary focus of HCF’s mission is ‘Improving the quality of life and creating a strong community now and forever through leadership and generosity.’
HCF is managed by a Volunteer Board of Directors, a part-time Executive Director and Bookkeeper.
The Board of Directors steers the direction of HCF and provides accountability to the community for the performance of the Foundation. The role of the board member is to:
- Stay informed of the operations of the Foundation
- Attend a maximum of 8 Board meetings annually
- Commit the time and resources to serve on the board
- Actively participate in 2 or more Board committees
- Represent the Foundation in the community
- Attend Foundation events, including the AGM in September
To attend Board of Directors Meetings. Participate in board activities and decision making.
Our valued and dedicated volunteer team is the strength of Crime Stoppers of Simcoe-Dufferin-Muskoka. Citizens who join our locally focused committees participate in activities and events to promote public awareness and knowledge of the Crime Stoppers program, the Tip Line, and how we ensure anonymity. Committees meet once each month or as needed. Committee volunteers are encouraged to liaise with various leaders within their community to build relationships with all stakeholder groups.
Each committee is led by a Chair Person and has a representative who sits on the Board of Directors. Committees create and execute awareness and/or fund raising events that they feel reflect the personality and character of their local community.
Crime Stoppers of Simcoe-Dufferin-Muskoka committees are currently located in Barrie, Southern Georgian Bay (Midland and Penetanguishene), South Simcoe (Innisfil and Bradford), Dufferin (Orangeville), Muskoka, Georgian Triangle (Wasaga Beach and Collingwood), Orillia and Muskoka (Bracebridge, Gravenhurst and Huntsville) If you would like to join one of these we would welcome the opportunity to talk with you!
The Board of Directors is comprised of a cross-section of volunteers who govern the overall operations of Crime Stoppers. Reward payments are authorized by the Board of Directors. The Board creates and ensures adherence to Policy & Procedures as well as our By-Laws, and executes some fund raising events.
Share your love of reading and comfort with Zoom meetings, by facilitating a small online book club for people with development disabilities. This role promotes literacy, community interaction and building relationships.
As a Book Club Facilitator you will manage the weekly Zoom meetings (admitting members, sharing screens, assigning cohosts etc.) as well as assign Individual readers, plan sessions and read some of the chosen text to/with the group.
This group usually focusses on one book per season and works slowly through chapters, reading together and discussing.
This group meets virtually every Tuesday from 6-7 pm, therefore the Facilitator would need to commit about 1.5 hours each Tuesday and perhaps an additional 30 - 60 minutes weekly for planning.
The Georgian Triangle Humane Society is a not-for-profit charity that provides abandoned, neglected and abused domestic animals a second chance in life at a forever home. The Adoptions Team facilitates the adoption and subsequent retention of approximately 1300 homeless animals annually, and the Cat Adoption Counselor contributes towards this success by answering questions about cat ownership, the adoption process and the cats and kittens available for adoption. This role is integral to matching the right cat (personality type, energy level, special home requirements, etc.) with the right adopter.
Description
Reporting to the Adoptions Coordinator, the Cat Adoption Counselor prepares adoption kits, answers questions about the cats and kittens we have available for adoption. The Cat Adoption Counselor also assists the public with the identification of cats and kittens in the adoption rooms, provides assistance with the completion of adoption applications and facilitates the adoption. There is also the opportunity to attend off-site adoption events in the community.
Time Commitment
One shift a week, from 11.45am until approximately 4.15pm, (plus attendance at off-site events if desired). A minimum commitment of six months is required.
Roles and Responsibilities
- Consistent and open communication with Adoptions Coordinator
- Review information on cats available for adoption (name, age, background, medical / special needs, etc.)
- Spend time with cats to assist with the perfect match
- Answer visitors’ and potential adopters’ questions about cats available for adoption
- Use microchip scanner to identify cats
- Answer basic questions about the organization
- Seize opportunities during conversation to transition potential adopters into volunteers or donors
- Outline ‘Adopters Welcome’ process to potential adopters
- Assist adopters with completion of adoption applications
- Ensure any behavioural or health related questions specific to the animal are communicated
- Diligently and thoroughly address concerns raised by adopters to prevent adoption returns
- Decide on suitability of potential adopter for cat selected
- Assist Customer Service Coordinators with adoption processing
- Assist Dog Adoption Counselor during shift, as needed
- Prepare adoption kits on an as needed basis
- Attend ad hoc local off-site adoption events, if desired
Working Conditions
- Completion of online Customer Service Training module before commencing volunteer duties
- Completion of ‘Fear Free’ training is a prerequisite (details will be provided to complete this free, online training program)
- If / when cross-trained in the Dog Adoption Counselor role, GTHS Yellow Dog Walker / Handler status will need to be gained in order to interact with dogs
Members of the Dog Care Team work with puppies and dogs of all sizes, shapes and backgrounds (stray, surrendered, neglected, abused, healthy, recovering from surgery, may be easy to handle or may require training for behavioural issues…).
Annually, our Cat and Dog Care Teams care for more than 1500 animals onsite at our Animal Centre.
Description
Dog Enrichment Volunteers report to the Dog Care Coordinator and participate in our Canine Enrichment Program to provide mental and physical stimuli to the dogs in our care at the Animal Centre.
To support the wide range of dog behaviours and needs we encounter at the GTHS, Dog Enrichment Volunteers complete a Dog Care Program*; quickly progressing from Green dogs (ie. puppies and seniors who are easy to walk and handle) and Yellow dogs (ie. young, rambunctious, pullers who can be slightly difficult to walk and handle), then work through the Orange and Purple levels at their own pace, with the ultimate goal of working with Red dogs (ie. strong, reactive dogs that are difficult to walk and handle, and that may have other behavioural issues). *Training is required upon joining the Dog Care Team and will be required intermittently to progress through the Dog Care Program.
Roles and Responsibilities
- Create treats / food puzzles
- Provide food and clean water as required or instructed
- Assist in the maintenance of dogs’ physical and mental well-being
- Interact with dogs for walks, training and socialization
- Bathe / groom dogs
- Reinforce behaviours that make dogs more adoptable
- Ensure dogs are safe and secure
- Follow appropriate protocol, policies and procedures
- Wash up dirty dog dishes and assist with laundry (washing, drying and folding linens), based on Enrichment activities undertaken
- Disinfect any dog toys used for Enrichment
- Clean up after dogs (stoop and scoop) in the kennel area and outdoors, as appropriate
- Oversee any cleaning and tidying resulting from own interactions with dogs
- Use online Contact List & Schedule to reflect any absences and to coordinate shift coverage
Overview & Impact: The Georgian Triangle Humane society is a not-for-profit charity that works to provide innovative programs and compassionate services to pets and people in the south Georgian Bay region and beyond. Because the GTHS receives no government funding, we rely on the generosity of our donors and supporters to fulfil our mission of delivering innovative programs and compassionate services that enhance the lives of pets in need and the people that care for them. We are immensely grateful to the donors who support our organization.
Position Summary: Donor Engagement Volunteers report to the Senior Manager of Philanthropy (or delegate) to gain guidance in fostering positive relationships with donors. by contacting them upon becoming a regular donor or after donating to a ‘signature’ event or campaign. These volunteers will contact identified regular donors or signature event donors and may participate in regular Donor Relations Team meetings to collaborate on ideas that will enhance the relationships that leadership and legacy donors have with the GTHS, to inspire higher levels of giving.
This is a remote volunteer position (with occasional onsite activities) and volunteers will utilize their own computer or tablet, telephone and internet.
ROLES AND RESPONSIBILITIES
- Participation in monthly Donor Relations Team meeting – virtual or in-person
- Independent conversations with donor contacts via email, in person, and / or telephone
- Performs independent research on subject matter when required
- May be asked to participate in donor engagement activities such as donor tours of the Animal Centre
- Networking and relationship building
- Acquiring a solid knowledge of the GTHS and fundraising best practices
- Provide regular visits to assigned older adult clients, offering companionship, conversation & engagement in meaningful activities
- Perform regular outbound phone calls to assigned older adult clients
- Report any health or safety concerns to the Supervisor
- Provide monthly activity reports to Supervisor
One on one visiting with residents
Supporting and/or facilitating group activities
Reading or playing games with residents
Meal assistance
Gift Shop Clerk (Volunteer)
To provide friendly support and service to customers, patients, visitors and staff visiting the hospital Gift Shop. Proceeds from the gift shop help raise funds for hospital patient programs. This position is a great opportunity to work in a fun healthcare team environment.
Duties:
- Greet and assist customers, patients, visitors and staff
- Support, listen and interact with customers visiting the shop
- Provide excellent customer service
- Operate cash register (credit card, debit, cash sales)
- Balance the cash at the end of the shift
- Stock shelves, organize and tidy shop
- Pricing of inventory
- Adhere to Waypoint policies and procedures
Qualifications:
- Basic understanding and attentiveness to mental illness
- Interested in and enjoys relating to people
- Confiential
- Flexible, friendly, patient and optimistic
- Excellent listening, interpersonal and communication skills
- Friendly, self-motivated and outgoing
- Reliable, punctual and able to work independently or in a team
- Able to follow detailed directions and procedures
- Courteous, mature, empathetic and the ability to suspend judgment
- Respect for cultural, racial, and religious diversity
- Cash-handling experience
Training: on the job training, general orientation and on-going annual participation in mandatory education.
Gift Shop is open: Monday, Tuesday, Wednesday and Thursdays from 11:00 am to 2:00 pm
Overview & Impact: The Humane Education Program is an excellent way to connect with youth in our community and teach them about empathy, compassion and responsible pet ownership by focusing on the human-animal bond. Annually more than 4000 youth participate in the Humane Education Program - building skills in social and emotional development.
Based on the Humane Education Volunteer’s skill set and chosen course / club, they may support this important GTHS program at our Collingwood Animal Centre and / or in the community. The majority of our programming takes place onsite at our Animal Centre.
Position Summary: Reporting to the Humane Education Specialist, Humane Education Volunteers assist and engage youth aged between 7-17 enrolled in a range of GTHS after-school programs. The youth age group supported will depend on the course / club the HE Volunteer selects.
Time Commitment based on area(s) of interest: 8 consecutive weeks’ commitment is required (onsite session dates will be provided at time of application or enquiry). Volunteers will be expected to arrive 15 minutes before and stay approximately 15 minutes after the club / course session time.
ROLES AND RESPONSIBILITIES may include:
- Assisting with running the program at the direction of the Humane Education Coordinator
- Helping to create a fun, encouraging learning environment
- Live videoing and explanation of Animal Centre activities (tour, Q&A)
- Making animal related crafts
- Engaging, supervising and working with children to direct their activities
- Ensuring animals are being handled compassionately
- Answering questions that arise
Welcomes donors to hospitality area of clinic
- offer refreshments
- give information and updates to donors
- answer questions, thank donors and give milestone donor recognition items
- observe donors and watch for adverse reactions
- keep hospitality area in good order
Providing first Aid support at local community events.
Do you have a passion for food and nutrition? We are looking for volunteers to support various nutrition workshops such as: canning, breadmaking, meal planning, freezer meals, label reading, cooking-for-one, grocery store tours, and more.
Reporting to the Humane Education Specialist, the Pet Bereavement Volunteer is responsible for co-hosting a monthly Pet Bereavement Group, in partnership with Hospice Georgian Triangle, to support pet owners come to terms with the loss of their pet and to facilitate the sharing of pet ownership experiences in an empathetic environment.
- Session preparation:
- Collect GTHS signage, documentation and any other supplies required from Animal Centre
- Ensure venue is clean, tidy and welcoming for attendee’s arrival
- Session wrap-up:
- Tidy venue
- Return GTHS property to Animal Centre, as appropriate
- Co-host Group with Hospice Georgian Triangle by assisting with planned activities and discussions
- Hospice Georgian Triangle will lead and plan sessions, GTHS volunteers will provide support and friendly, non-judgemental, and empathetic connection for group participants
- Promote additional GTHS programs and services, as appropriate
- Follow appropriate protocol, policies and procedures
Make a difference in the lives of our patients. Whether you want to volunteer directly with patients or support their care at RVH, we have an opportunity that is right for you.
To explore the opportunities available to volunteer in at RVH, visit this link: https://www.rvh.on.ca/careers/volunteering/volunteer-opportunities/
To fill out an application, click this link and select 'Apply to Be a Volunteer Now'. If you are a student looking to join our summer program, please select 'Join Our Summer Program'.
All ages and experience levels welcomed. Main activities:
- Walking, lots of walking in indoor 60'x120' (20x40m) arena or outdoor (30 x 70m) or wooded trails...up to 2kms/hour
- Grooming and getting horses ready, we will train on this
- Leading or walking with a horse with rider onboard, we will train for this
- Working with riders on the autism spectrum, Down Syndrome or with a physical disability
- Both early evening hours and daytime/afternoon hours available
- 2 hour commitment
- Drive clients to designated destinations
- Assist clients to and from vehicle
- Report any concerns of clients with deteriorating health and/or other needs to the Program Coordinator
- Complete all required training and attend on-going additional training sessions as needed
- Report to the Transportation Coordinator for all scheduling and availability
Volunteers will be responsable for meeting with a clients weekly or bi-weekly to add enrichment to peoples lives. Clients are blind or have vision loss to some degree, which often requires adpaments to life. Volunteers are required to socialse with them and add normal contact back in their lives after the effects of the pandemic. They can go for walks, visit community gardens, really anything the pair would enjoy. The requirement are up to the two people who are paired.
Join our incredible team of volunteers and help Glowing Hearts Charity disrupt the cycle of poverty by providing programs that reduce barriers and support the mental health, growth, and development of school-age children and youth in Simcoe County.
To apply, please fill out the form on the volunteer page on our website: https://www.glowingheartscharity.org/volunteer
Various volunteer opportunities, including ushering, bingo, set up and tear down of sets, data entry, assist with administrative duties and assisting with inventory of costumes and props. There are also opportunities to help with one time special events.