This is a remote volunteer position supporting the Guelph-Wellington Community. All shifts and training are completed remotely, therefore, residence in Guelph-Wellington is not a requirement for this position.

Responsibilities:

• Complete inbound and outbound calls with service users residing in the county
• Complete safety/wellness checks, provide medication reminders, and engage in social conversations with vulnerable populations
• Assist with crisis intervention, when presented
• Utilize a strengths-based, solution-focused approach
• Provide external resources and referrals to service users 
• Complete case documentation of all interactions with service users

Kids Help Phone’s texting service is the only free, 24/7 bilingual text line for people in Canada. The service is delivered by trained, volunteer crisis responders who work remotely. 

We are recruiting overnight and or bilingual crisis responders who will answer texts from young people looking for support in both English AND French.

The volunteer position will be remote, meaning that you can participate from anywhere in Canada as long you have a strong, reliable internet connection!  

Our volunteers need to be enthusiastic about helping people!

You can be a professional, student, teacher, retiree, or anybody else with a willingness to learn how to support people over text.  

The role of a crisis responder is to bring texters from a “hot” moment to a cool calm one, and to help them come up with a plan to stay healthy and safe.

Crisis responders are trained to do this using active listening and collaborative problem-solving.

Both our Cobourg and Port Hope locations offer in-house shopping assistance for our Neighbours. In this client facing role, the volunteer accompanies the Neighbour throughout the store assisting with their food eligibility and answering any questions they may have. The volunteer needs to be able to adopt to a changing environment and work with the Neighbours in a non-judgemental, empathic, and courteous manner at all times. Volunteers need to be able to spend a considerable amount of time on their feet for this role.

We're looking for an exceptional volunteer to join our team! Are you passionate about healthcare? Do you have a philanthropic heart, strong administrative, communication and customer service skills, and 4 hours a week to donate to a great cause? If you answered yes, then we want to hear from you!.

Being a S2F volunteer is one of the most enjoyable and fulfilling things you’ll ever do. Shape Canadian children's futures for the better by being a friend and a teammate. And the best part is, it’s actually a lot of fun. Volunteer and use your skills to help break the cycle of child poverty!

Details:

- Jan to May

- 30-40 minute sessions 2x/week (Tues/Wed/Thurs)

- flexible timing, between 3:30-6:30pm EST

- 10-12 participants and 2-3 volunteer coaches per group

- Sessions include fitness, literacy & mentoring activities, with emphasis on building character strengths

- An easy-to-use virtual platform to facilitate programming If you are interested, please apply on our volunteer portal: https://timecounts.app/start2finish/applications/be25fdc6-0bcf-499d-985c-39ad7ab41575

Please note while this is a virtual opportunity, volunteers must be located in Canada.