Kids Help Phone’s texting service is the only free, 24/7 bilingual text line for people in Canada. The service is delivered by trained, volunteer crisis responders who work remotely. 

We are recruiting overnight and or bilingual crisis responders who will answer texts from young people looking for support in both English AND French.

The volunteer position will be remote, meaning that you can participate from anywhere in Canada as long you have a strong, reliable internet connection!  

Our volunteers need to be enthusiastic about helping people!

You can be a professional, student, teacher, retiree, or anybody else with a willingness to learn how to support people over text.  

The role of a crisis responder is to bring texters from a “hot” moment to a cool calm one, and to help them come up with a plan to stay healthy and safe.

Crisis responders are trained to do this using active listening and collaborative problem-solving.

This is a one day volunteer event on Sunday, May 7, 2023. Volunteers will be needed for approximately 8 hours on the day of the event. A 1 hour mandatory training session before the event will also be required.  Please see below the available volunteer roles. 

Logistics Volunteer: Working alongside Kids Help Phone staff, this role will ensure all site logistics are in place and ready to go. This will include helping with set up and tear down. People helping in this role will still be able to do the Walk if they choose to do so. 
 
Event Experience Volunteer:  Monitor checkpoints along the route and the start and finish line; cheering, entertaining, motivating and providing assistance for Walkers. People helping in this role will not be able to do the Walk. 
 
Food & Beverage Volunteer: Organize onsite food and beverage distribution and ensure all health and safety protocols are being followed. These volunteers will be required to wear gloves and masks when handling food. People helping in this role will not be able to do the Walk. 

Guest Services Volunteer:   This role is a key function at a Walk site. You will collect fundraising monies, review pledge form information, and answer general questions. You will be required to attend a 30-minute training session 3-4 days before the Walk. People helping in this role will still be able to do the Walk if they choose to do so.