Gift Shop Clerk (Volunteer)

To provide friendly support and service to customers, patients, visitors and staff visiting the hospital Gift Shop. Proceeds from the gift shop help raise funds for hospital patient programs. This position is a great opportunity to work in a fun healthcare team environment.

Duties:

• Greet and assist customers, patients, visitors and staff
• Support, listen and interact with customers visiting the shop
• Provide excellent customer service
• Operate cash register (credit card, debit, cash sales)
• Balance the cash at the end of the shift
• Stock shelves, organize and tidy shop
• Pricing of inventory
• Adhere to Waypoint policies and procedures

Qualifications:

• Basic understanding and attentiveness to mental illness
• Interested in and enjoys relating to people
• Confiential
• Flexible, friendly, patient and optimistic
• Excellent listening, interpersonal and communication skills
• Friendly, self-motivated and outgoing
• Reliable, punctual and able to work independently or in a team
• Able to follow detailed directions and procedures
• Courteous, mature, empathetic and the ability to suspend judgment
• Respect for cultural, racial, and religious diversity
• Cash-handling experience

Training: on the job training, general orientation and on-going annual participation in mandatory education.

Gift Shop is open: Monday, Tuesday, Wednesday and Thursdays from 11:00 am to 2:00 pm