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Communities

Asphodel-Norwood Asphodel-Norwood
Cavan Monaghan Cavan Monaghan
Douro-Dummer Douro-Dummer
Havelock-Belmont-Methuen Havelock-Belmont-Methuen
North Kawartha North Kawartha
Otonabee-South Monaghan Otonabee-South Monaghan
Peterborough Peterborough
Selwyn Township Selwyn Township
Trent Lakes Trent Lakes
Telephone Support   Asphodel-Norwood  Cavan Monaghan  Douro-Dummer  Havelock-Belmont-Methuen  North Kawartha  Otonabee-South Monaghan  Selwyn Township  Trent Lakes 
Compass Community Services
Virtual - Based out of Guelph

This is a remote volunteer position supporting the Guelph-Wellington Community. All shifts and training are completed remotely, therefore, residence in Guelph-Wellington is not a requirement for this position.

Responsibilities:

  • Complete inbound and outbound calls with service users
  • Complete safety/wellness checks, provide medication reminders, and engage in social conversations with a diverse group of people
  • Assist with crisis intervention, when presented
  • Engage in conversations with members of the LGBTQ+ community through the texting support line
  • Utilize a strengths-based, solution-focused approach
  • Provide external resources and referrals to service users 
  • Complete case documentation of all interactions with service users