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Communities

Alderville First Nation Alderville First Nation
Alnwick/Haldimand Alnwick/Haldimand
Brighton (Municipality of) Brighton (Municipality of)
Cobourg Cobourg
Cramahe Cramahe
Hamilton Township Hamilton Township
Port Hope (Municipality of) Port Hope (Municipality of)
Trent Hills Trent Hills
Telephone Support   Alnwick/Haldimand  Brighton (Municipality of)  Cramahe  Hamilton Township  Port Hope (Municipality of)  Trent Hills 
Compass Community Services
Virtual - Based out of Guelph

This is a remote volunteer position supporting the Guelph-Wellington Community. All shifts and training are completed remotely, therefore, residence in Guelph-Wellington is not a requirement for this position.

Responsibilities:

  • Complete inbound and outbound calls with service users
  • Complete safety/wellness checks, provide medication reminders, and engage in social conversations with a diverse group of people
  • Assist with crisis intervention, when presented
  • Engage in conversations with members of the LGBTQ+ community through the texting support line
  • Utilize a strengths-based, solution-focused approach
  • Provide external resources and referrals to service users 
  • Complete case documentation of all interactions with service users