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Communities

Alderville First Nation Alderville First Nation
Alnwick/Haldimand Alnwick/Haldimand
Brighton (Municipality of) Brighton (Municipality of)
Cobourg Cobourg
Cramahe Cramahe
Hamilton Township Hamilton Township
Port Hope (Municipality of) Port Hope (Municipality of)
Trent Hills Trent Hills
Telephone Support Volunteer   Alnwick/Haldimand  Brighton (Municipality of)  Cramahe  Hamilton Township  Port Hope (Municipality of)  Trent Hills 
Compass Community Services
Virtual - Based out of Guelph

This is a remote volunteer position supporting the Guelph-Wellington Community. All shifts and training are completed remotely, therefore, residence in Guelph-Wellington is not a requirement for this position.

Responsibilities:

  • Complete outbound and outbound calls with service users residing in the county
  • Complete safety/wellness checks, provide medication reminders, and engage in social conversations with vulnerable populations
  • Assist with crisis intervention, when presented
  • Utilize a strengths-based, solution-focused approach
  • Provide external resources and referrals to service users 
  • Complete case documentation of all interactions with service users