This is a remote volunteer position supporting the Guelph-Wellington Community. All shifts and training are completed remotely, therefore, residence in Guelph-Wellington is not a requirement for this position.

Responsibilities:

• Complete inbound and outbound calls with service users
• Complete safety/wellness checks, provide medication reminders, and engage in social conversations with a diverse group of people
• Assist with crisis intervention, when presented
• Engage in conversations with members of the LGBTQ+ community through the texting support line
• Utilize a strengths-based, solution-focused approach
• Provide external resources and referrals to service users 
• Complete case documentation of all interactions with service users

Kids Help Phone’s texting service is the only free, 24/7 bilingual text line for people in Canada. The service is delivered by trained, volunteer crisis responders who work remotely. 

We are recruiting overnight and or bilingual crisis responders who will answer texts from young people looking for support in both English AND French.

The volunteer position will be remote, meaning that you can participate from anywhere in Canada as long you have a strong, reliable internet connection!  

Our volunteers need to be enthusiastic about helping people!

You can be a professional, student, teacher, retiree, or anybody else with a willingness to learn how to support people over text.  

The role of a crisis responder is to bring texters from a “hot” moment to a cool calm one, and to help them come up with a plan to stay healthy and safe.

Crisis responders are trained to do this using active listening and collaborative problem-solving.

With Bridgeway Support Services volunteers play a vital role in providing services to those in need.  
You can make a difference by becoming a Volunteer Driver for children and youth.

• Fundraising
• Special events

• Mentor at the school closest to you or your place of work for 1 hour a week for a child aged 5 to 12 years
• Both men and women are welcome to apply
• Co-op placement students and students looking to fulfill their volunteer hours are welcome 
• Program runs during the day during the school year

• • Helping with hockey skills development including - skating, passing, shooting and all hockey related skills
  • Assisting with putting on hockey equipment before game and removing after game
  • Without extra support these hockey players with special needs would not be able to learn to play or participate in hockey