This is a remote volunteer position supporting the Guelph-Wellington Community. All shifts and training are completed remotely, therefore, residence in Guelph-Wellington is not a requirement for this position.
Responsibilities:
- Complete inbound and outbound calls with service users residing in the county
- Complete safety/wellness checks, provide medication reminders, and engage in social conversations with vulnerable populations
- Assist with crisis intervention, when presented
- Utilize a strengths-based, solution-focused approach
- Provide external resources and referrals to service users
- Complete case documentation of all interactions with service users
Once fully trained, you will help us assist the police to search for lost and missing persons, and respond to emergencies in the community (e.g. natural disaster cleanup and support)
Applicants are asked to fill out the application form on our website.
The GTHS Animal Hospital contains an Operating Room, Treatment Room, Examination Room, Pharmacy and X-Ray Room and a Hospital Intake/Recovery Area, and provides spay/neuter surgeries for over 1500 homeless pets annually. Having an onsite hospital ensures animals receive timely, thorough and comprehensive care, saves dozens of daily phone calls, reduces trips back and forth to veterinary clinics, dramatically decreases the stress on GTHS animals, and leads to the additional benefit of earlier adoption availability; so these animals find their forever home quickly. The GTHS Animal Hospital also assists local pet owners in need by providing essential vaccinations and spay/neuter surgeries for their pets.
Reporting to the Director of Medicine and Hospital Registered Veterinary Technician, the Hospital Recovery Volunteer will be responsible for maintaining an orderly Recovery Room, assisting with recovering patients and the movement of animals.
- Set up the Recovery Room for the day
- This includes making sure kennels have towels and a floor recovery space is set up for large dogs
- Assist with transporting animals into and out of the hospital
- Assist post-surgery
- Handle, restrain and care for animals
- Monitor animals’ recovery post-surgery (vital signs)
- Report any abnormalities in recovery to the Veterinary Technician
- Help administer vaccines / medications / microchips, under direction
- Help ensure all animals treated in the hospital have records that are maintained accurately
- Assist post-recovery
- Return recovered animals to the appropriate location (onsite at the animal centre or for pick-up
- Maintain an orderly Recovery Room
- Store vaccines / medications / microchips appropriately
- Disinfect / sanitize monitoring equipment
- Clean and disinfect cages, floors, surfaces and surrounding areas
- Dispose of garbage and recyclables
- Wash any dishes used
- Assist hospital staff as required
- Follow appropriate protocol, legislation and regulations
Providing first Aid support at local community events.
The Personal Disaster Assistance (PDA) Team is activated to respond and provide assistance for up to the first 72 hours following a disaster.
Responsibility 1. Disaster Response
Activities:
• Conduct client needs assessments to determine immediate, short and long-term needs of clients;
• Provide appropriate services based on the Technical Standards and the National Disaster Assistance Guidelines;
• Provide referrals to partner agencies and other community based groups;
• Communicate and report on progress, as appropriate, to the PDA Supervisor;
• Provide comfort to clients;
• Complete necessary paperwork (i.e. Goods and Services Vouchers, Client Needs Assessments and others as appropriate);
• Communicate complex cases to PDA Supervisor for provision of appropriate case management services;
• Participate in operational debriefings and provide suggestions for improvement.
Responsibility 2. Preparedness Activities
Activities:
• Actively engage in team preparedness activities including emergency planning and kit preparedness;
• Attend meetings as required;
• Support PDA Supervisor in materials/inventory management;
• Support with supplier agreements, as appropriate;
• Support the PDA Supervisor in planning and organizing services.
Responsibilities/Activities:
Responsibility 1. Disaster Response
Activities:
• Assess and determine the scope of impact and the necessary resources needed to address the needs (i.e. one time assistance or complex support) and report back to the designated point of contact;
• Conduct client needs assessment to determine immediate, short and long-term needs of clients;
• Provide referrals to partner agencies and other community based groups;
• Liaise with the fire protection services or other local authorities, as appropriate;
• Ensure compliance and provide ongoing feedback to PDA Responders during a response based on the Technical Standards and the National Disaster Assistance Guidelines;
• Facilitate operational briefings and debriefings during a response;
• Communicate, report on progress and evaluate the provision of the services, as appropriate to the designated point of contact;
• Provide timely formal and informal performance feedback to volunteers that report directly to the PDA Supervisor;
• Complete necessary paperwork (i.e. Goods and Services Vouchers, Client Needs Assessment forms and Response Reports)
Responsibility 2. Preparedness Activities
Activities:
• Participate in the recruitment of PDA team members
• Participate in PDA team member orientation & scheduling of training
• Coordinate team member availability and the team’s on-call schedule
• Ensure that supplier agreements are completed and updated annually
• Ensure response supplies are properly stocked and available
• Prepare and facilitate regular team meetings;
• Develop and update the response plan;
• Promote and ensure compliance with Red Cross directives and Technical Standards;
• Ensure availability of team members for responding 24 hours a day;
• Manage response equipment. Candidates under consideration will be contacted.