Canadian Hearing Society

Site: Simcoe County Area Office

Service: Hearing Care Counselling Program

Description (Service) Provides communication and hearing health support services which enables people with a hearing loss to carry out daily living activities independently, safely, and with reduced communication difficulties * specific services include: 
Home Visits to provide information or counselling on understanding hearing loss and managing difficult listening situations * use, care and maintenance of hearing aids and other listening systems * selecting and using specialized communication equipment, e.g. telephones, alarm clocks, television accessories * referrals to other community services  
Accessibility Consulting Services provide a full menu of services to help businesses identify current communication barriers, meet accessibility needs, and comply with all aspects of the Accessibility for Ontarians with Disabilities Act (AODA) * includes facility assessments, technology assessments, education and training workshops  
Education and training to consumers, family, caregivers and general public including family support and communication training, in-service training to home-support providers, presentations/community displays 
Falls Prevention - Dizziness and balance issues are often directly related to hearing health * additionally, since people rely on sound for orientation in the environment, a person may not be as quickly aware of a potentially hazardous situation when hearing is decreased * therefore, proper hearing health and hearing loss management are important components of falls prevention 
Member of the Simcoe Muskoka Integrated Fall Strategy (SMIFS)
Service Details
Public Comments The Hearing Care Counselling Program is available throughout Simcoe County * call the Barrie office for more information
Hours Hearing Care Counsellors available by appointment only Mon-Fri 9 am-5 pm
Areas Served Simcoe County
Eligibility Ages: 55 year(s) and up 
Seniors 55yrs and up who are deaf, deafened, hard of hearing, have cochlear implants * Younger adults with other disabilities as well as a hearing loss * inquiries welcome from all ages
Application Call for information
Languages English - Reception, Website, Interpretation, Programs, Publications ; American Sign Language (ASL) - Interpretation
Fees None
Address and Location
Site Location Cedar Pointe Business Park
Located In Community Barrie
Address & Map
64 Cedar Pointe Dr, Unit 1412
Barrie, ON L4N 5R7
View Google Map
Intersection Hwy 400 and Dunlop St W
Physical Access Fully Accessible
Contact Information
Office Phone 705-737-3190
TTY Phone 1-877-872-0585
Fax 705-722-0381
Social Media Facebook Facebook:
LinkedIn LinkedIn:
Twitter Twitter:
YouTube YouTube:
Primary Contact Cathy O'Connor, Hearing Care Counsellor; Phone: 705-737-3190 ext 224; Email:
Alternate Contact Ross Hart, Hearing Care Counsellor; Phone: 705-737-3190 ext 223; Email:
Volunteer Coordinator Phone: ext 221
Primary Executive Kim Nicholson, District Manager; Email:

Agency Overview

Locations for this Service