Canadian Hearing Services

Site: Mailing Address

Service: Hearing Care Counselling Program

Record #: BAR0164
Last Modified: 01 Dec 2022
Last Full Update: 11 Jan 2022


Description (Service) Provides communication and hearing health support services to enable people with a hearing loss carry out daily living activities independently, safely, and with reduced communication difficulties

Services include:
Home Visits
  • provide information or counselling on understanding hearing loss and managing difficult listening situations including the use, care and maintenance of hearing aids and other listening systems
  • help selecting and using specialized communication equipment, e.g. telephones, alarm clocks, television accessories
  • provide referrals to other community services
Accessibility Consulting Services
  • services to help businesses identify current communication barriers, including:
    • facility and technology assessments
    • education and training workshop to meet accessibility needs and comply with all aspects of the Accessibility for Ontarians with Disabilities Act (AODA)
Education and Training
  • for consumers, family, caregivers and general public
  • in-service training to home-support providers, presentations/community displays

Service Details

Hours Hearing Care Counsellors available by appointment only Mon-Fri 9 am-5 pm
Areas Served Haldimand County ; Kawartha Lakes ; Northumberland County ; Peterborough (County of) ; Simcoe County
  • Seniors 55yrs and up who are deaf, deafened, hard of hearing, have cochlear implants
  • Younger adults with other disabilities as well as a hearing loss
  • inquiries welcome from all ages
Languages English, American Sign Language (ASL)
Fees None

Address and Location

Address & Map

Contact Information

Office Phone 1-866-518-0000
Toll Free Phone 1-866-518-0000, Emergency Interpreting Services
TTY Phone 1-877-215-9530, Use the keypad to select from menu options
Crisis Phone 416-712-6637, Text Only
Fax 1-866-781-8999
Social Media Facebook Facebook:
LinkedIn LinkedIn:
Twitter Twitter:
YouTube YouTube:
Alternate Contact Kim Nicholson, District Manager; Email:
Mailing Address c/o Canadian Hearing Services - Toronto Office 
271 Spadina Ave 
Toronto, ON 
Canada M5R 2V3

Agency Overview