Canadian Hearing Services

Site: Simcoe County Area Office

Service: Hearing Care Counselling Program

Description (Service) Provides communication and hearing health support services which enables people with a hearing loss to carry out daily living activities independently, safely, and with reduced communication difficulties * specific services include: 
Home Visits to provide information or counselling on understanding hearing loss and managing difficult listening situations * use, care and maintenance of hearing aids and other listening systems * selecting and using specialized communication equipment, e.g. telephones, alarm clocks, television accessories * referrals to other community services  
Accessibility Consulting Services provide a full menu of services to help businesses identify current communication barriers, meet accessibility needs, and comply with all aspects of the Accessibility for Ontarians with Disabilities Act (AODA) * includes facility assessments, technology assessments, education and training workshops  
Education and training to consumers, family, caregivers and general public including family support and communication training, in-service training to home-support providers, presentations/community displays 
Falls Prevention - Dizziness and balance issues are often directly related to hearing health * additionally, since people rely on sound for orientation in the environment, a person may not be as quickly aware of a potentially hazardous situation when hearing is decreased * therefore, proper hearing health and hearing loss management are important components of falls prevention 
Member of the Simcoe Muskoka Integrated Fall Strategy (SMIFS)
Service Details
Public Comments COVID-19 Update Canadian Hearing Services' offices are closed at this time due to COVID-19 * they continue to offer services virtually at this time * visit their website to learn more
Hours Hearing Care Counsellors available by appointment only Mon-Fri 9 am-5 pm
Areas Served Simcoe County
Eligibility Ages: 55 year(s) and up 
Seniors 55yrs and up who are deaf, deafened, hard of hearing, have cochlear implants * Younger adults with other disabilities as well as a hearing loss * inquiries welcome from all ages
Application Call for information
Languages English - Reception, Website, Interpretation, Programs, Publications ; American Sign Language (ASL) - Interpretation
Fees None
Address and Location
Site Location Cedar Pointe Business Park
Located In Community Barrie
Address & Map
64 Cedar Pointe Dr, Unit 1412
Barrie, ON L4N 5R7
View Google Map
Intersection Hwy 400 and Dunlop St W
Physical Access Fully Accessible
Contact Information
Office Phone Toll Free 1-866-518-0000
TTY Phone Toll Free 1-877-215-9530 * to reach any program or staff member, dial the number and use your keypad to select from the menu options
Crisis Phone Emergency Interpreting Services: 1-866-518-0000 | TTY: 1-877-215-9530 | | SMS/Text: 416-712-6637 (charges may apply) 
Deaf-Blind Intervening Services: 1-866-518-0000 | TTY: 1-877-215-9530 | Allan Wareham,
Fax 1-866-781-8999
Social Media Facebook Facebook:
LinkedIn LinkedIn:
Twitter Twitter:
YouTube YouTube:
Primary Contact Jeremy Hill
Volunteer Coordinator Phone: 1-866-518-0000 ext.4 ext 4; Email:
Primary Executive Kim Nicholson, District Manager; Email:

Agency Overview

Locations for this Service