Description (Service) COVID-19 Response 
  • If you require immediate mental health assistance, please call: 
  • Mental Health Crisis Line: 705-728-5044 or 1-888-893-8333 
    • if your call to the crisis line is answered by an automated service please leave a message and a crisis counsellor will return your call promptly
  • Telecare: 705-726-7922 
  • Kids Help Phone: 1-800-668-6868 or text CONNECT to 686868 to chat
Regular Service 
Mobile Crisis Team meets with individuals in the community to provide comprehensive crisis intervention, support, risk and suicide assessment, service navigation, coping strategies and tools, safety planning and referrals to other CMHA programs or other community resources 
  • Mobile Services are held in the community within the city of Barrie at agreed upon locations and times 
  • Mobile support may be deemed appropriate as assessed by the Crisis Worker or at the request of the caller 
  • a telephone assessment is completed with the individual prior to arranging of the Mobile Support 
  • any bed admissions to CARAH require assessment by a Crisis Worker in the community, to determine eligibility 
  • Crisis Workers regularly work collaboratively with local and surrounding Police Services, to support crisis situations in the community 
  • police are able to access CARAH beds and crisis support directly, for more immediate cases, 24 hours a day 
  • in some circumstances mobile assessment may require a Crisis staff to recommend and advocate for hospital admission, based on assessed level of risk of harm to self or others, or physical health concerns that may or may not be related to substance use
Service Details
Public Comments The Crisis Services of the Canadian Mental Health Association Simcoe County is also known as CARAH House 
  • CARAH stands for "Courage and Recovery and Hope"  
  • crisis line, mobile and bed services are delivered from CARAH House
Hours Mon-Sun 10 am-10 pm
Areas Served Barrie
Eligibility Ages: 16 year(s) and up 
Youth and adults with a serious mental illness or psychosocial crisis and in need of non-medical crisis intervention
Application Referral - self, medical, agencies
Languages English
Fees None
Address and Location
Located In Community Barrie
Address & Map
Barrie, ON
View Google Map
Physical Access Not Applicable
Contact Information
Office Phone 705-728-5044 24 hrs
Toll Free Phone 1-888-893-8333
Crisis Phone 705-728-5044
Fax 705-728-5234
Social Media Facebook Facebook:
Twitter Twitter:
Primary Contact Kerry Dault, Program Manager, Crisis Services; Phone: 705-728-5835; Email:
Primary Executive Valerie Grdisa, Chief Executive Officer; Phone: 705-726-5033 ext 431; Fax: 705-726-8629; Email:
Alternate Executive John Henderson, Clinical Director; Phone: 705-726-5033 ext 239; Fax: 705-726-8629; Email:
Mailing Address 15 Bradford St 
Barrie, ON L4N 1W2

Agency Overview

Services at this Location