Record #: GBA2984
Last Modified: 12 Jan 2024
Last Full Update: 08 Feb 2023


Description (Service) Accessible transportation services for residents of Grey and Bruce counties who have difficulty accessing existing transportation. Transportation is provided by trained volunteers using their personal vehicles and paid drivers utilizing wheelchair-accessible vans.
  • Non-emergency medical transportation to eligible individuals from their homes to medical appointments, between medical facilities
  • Social rides for seniors and adult-living-with-disabilities such as shopping, errands, hair appointments, banking, etc.
  • Transportation to medical appointments outside of Grey-Bruce
A minimum of two business days notice is required to book a trip. All rides must be arranged through the scheduling office, so pick-up and drop-off times, as well as the client fee, can be established and communicated.

More information can be found on the website or by downloading the Transportation Brochure

Service Details

Public Comments Additional contact: Holly Pavusa, Volunteer Coordinator, 519-372-2091 ext 2009,
Hours Office: Mon-Fri 8:30 am-4 pm

Drivers: Mon-Fri 7 am-7 pm, will run on Sat for medical or dialysis appointment that can only be accommodated on the weekend
Areas Served Bruce County ; Grey County
Eligibility Residents of Grey or Bruce Counties
  • Anyone 18 or older in need of transportation to a medical appointment
  • Individuals with disabilities who require transportation
  • Seniors needing affordable transportation for social or medical purposes
Application Call 1-833-659-5491 to register for services.
Languages English
Fees Please call for the most up-to-date information.
Estimates of cost can always be requested before booking a ride.
Transportation subsidy may be provided based on eligibility criteria, call for details.

Address and Location

Located In Community Owen Sound
Address & Map
Heritage Place Mall, 1350 16th St E
Unit G 12
Owen Sound, ON
Canada N4K 6N7
View Google Map
Physical Access Fully Accessible

Contact Information

Office Phone 519-372-2091
Toll Free Phone 1-800-267-3798
Fax 519-372-2748
Social Media Facebook Facebook:
Instagram Instagram:
Twitter Twitter:
Primary Contact Cathy Stoddart, Transportation Team Leader; Phone: ext 2100; Email:
Alternate Contact Joanne Cook, Director of Programs and Services; Phone: ext 2024; Email:
Volunteer Coordinator Holly Pavusa, Volunteer Coordinator; Phone: ext 2009; Email:
Mailing Address Heritage Place Mall, 1350 16th St E 
Unit G 12 
Owen Sound, ON 
Canada N4K 6N7

Agency Overview

Locations for this Service