Description (Service) COVID-19 -- closed to in-person service until further notice ; customer support remains available via telephone ; most licences, registrations, permits and authorizations may be applied for or renewed online
  • regulates the sale, service and consumption of beverage alcohol
  • regulates and licenses casino gaming, charitable gaming, lotteries and horse racing
  • addresses complaints about licensed establishments
  • Regulates privately run recreational cannabis stores in Ontario -- information on responsible gambling, including self-exclusion program
Service Details
Hours Customer Support Mon-Fri 8:30 am-5 pm
Areas Served Ontario
Boundaries Ontario
Eligibility Open to all

Residency Requirements: Ontario
Application Not applicable
Languages English; French
Fees Vary according to service
Address and Location
Located In Community Toronto
Address & Map
90 Sheppard Ave E
Suite 200-300
Toronto, ON
Canada M2N 0A4
View Google Map
Intersection Yonge St and Sheppard Ave E
Physical Access Wheelchair accessible building including main entrance and barrier free washrooms
Contact Information
Office Phone 416-326-8700
Toll Free Phone 1-800-522-2876
Fax 416-326-5555
Social Media Twitter Twitter:
Primary Contact Tom Mungham, Chief Executive Officer

Agency Overview