Alcohol and Gaming Commission of Ontario

Site: Head Office

Record #: MET1469
Last Modified: 27 Feb 2024
Last Full Update: 24 Jan 2024


Description (Service)

Provincial regulatory body

  • regulates the sale, service and consumption of beverage alcohol
  • regulates and licenses casino gaming, charitable gaming, lotteries and horse racing
  • addresses complaints about licensed establishments
  • regulates privately run recreational cannabis stores in Ontario -- information on responsible gambling, including self-exclusion program

Service Details

Hours Customer Support Mon-Fri 8:30 am-5 pm
Areas Served Ontario
Boundaries Ontario
Eligibility No restrictions
Application Not applicable
Languages English, French
Fees Vary according to service

Address and Location

Located In Community Toronto
Address & Map
90 Sheppard Ave E
Suite 200-300
Toronto, ON
Canada M2N 0A4
Intersection Yonge St and Sheppard Ave E
Physical Access Wheelchair accessible building including main entrance and barrier free washrooms

Contact Information

Office Phone 416-326-8700, General Inquiry
Toll Free Phone 1-800-522-2876
Fax 416-326-5555
Mailing Address 90 Sheppard Ave E 
Suite 200-300 
Toronto, ON 
Canada M2N 0A4

Agency Overview