Record #: PER0046
Last Modified: 23 Dec 2021
Last Full Update: 23 Dec 2021


Description (Service) COVID19 Modified in-person access has resumed. If both parties have been contacted, intakes are being done over the phone. Contact 519-508-6101. Visit Facebook for updates on services.
In addition to modified in person access Two Emergency Services available: Electronic Exchange of information between parties including updates and photos of children or, if all parties are in agreement, offsite virtual visits.

Program that helps ease the tension of access arrangements for children and for either custodial and non-custodial parents or other relatives
Factual Reports - reports of what happens during parent child contacts that available to the lawyers and participants when requested.
Supervised Family Exchanges - provide a neutral place where families can drop off and pick up their child(ren). While on site, the children are fully supervised during the transition time of the exchange.
Supervised Family Visits - Supervised Family Visits between non-custodial parents or relatives and their child(ren) in a neutral setting. Visit is monitored by trained staff and volunteers.
Skype access - contact for details.

Service Details

Hours Day, evening, and weekend visit times are available - contact to arrange time
Dates Program is closed on holidays and long weekends and from Dec 24-Jan 2
Areas Served Huron County ; Perth County
Eligibility Families in conflict requiring assistance with custody and access arrangements.
Application Self referral or court ordered referral. Participants are responsible to make the initial contact with the Supervised Access Coordinator.
Languages English
Fees Service - Contact for fee information ; Fee assistance available.

Address and Location

Located In Community Stratford
Address & Map
413 Hibernia St, Unit 1
Stratford, ON N5A 5W2
View MapQuest Map
Intersection Forman Ave and Hibernia St
Physical Access Fully Accessible

Contact Information

Office Phone 519-508-6101
Toll Free Phone 1-888-508-6101
Fax 519-508-6102
Social Media Facebook Facebook:
Primary Contact Louanne Piper, Coordinator; Email:
Alternate Contact Lisa Wilde, Executive Director; Phone: ext 23; Email:

Agency Overview

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