CMHA Huron Perth Addiction and Mental Health Services

Site: Online (phone/Zoom)

Service: Crossing Bridges

Record #: PER1935
Last Modified: 29 Nov 2023
Last Full Update: 07 Nov 2023


Description (Service)

Crossing Bridges is a confidential, virtual safe space for young people aged 12-24 to:

  1. Connect virtually with an Addictions Counsellor (via phone or Zoom with camera on or off)
  2. Get information about substance use and behavioural addiction
  3. Find substance use and addiction services and supports

Crossing Bridges provides support with both substance use addiction and behavioural addiction (e.g. gambling, gaming, sex, Internet or social media use, etc.). Counselling for young people aged 12-24 can address concerns about their substance use/addiction or the substance use/addiction of a loved one.

Crossing Bridges also provides one-time, 30 minute counselling session to parents/caregivers concerned about the addiction or substance use of a youth in their lives.

All services offered through Crossing Bridges, including addictions counselling, are free.

Visit HERE and click "Resources" to view information about addiction, substance use and mental health. For parent and caregiver focused information, click "For Parents/Adults". To book a counselling appointment, click "Virtual Counselling" in the upper right-hand corner of the website, scroll down and click "sign up", then choose a date on the calendar and follow the prompts.

Crossing Bridges is a self-referral service, although community partners are welcome to reach out with questions/concerns.

Service Details


Days/Evenings Mon-Fri until 8pm, Sat 10am-6pm

Areas Served Huron County ; Perth County
Eligibility Age Requirements: 12 year(s) - 24 year(s)


Languages English, French
Fees None - no charge for membership

Address and Location

Site Location Online (phone/Zoom)
Located In Community Stratford
Address & Map
Canada N5A 7K4
Intersection Ontario St. and Water St.
Physical Access Not applicable - virtual service

Contact Information

Office Phone 519-271-6819
Toll Free Phone 1-888-261-9350
Crisis Phone 1-888-829-7484, Huron Perth Helpline & Crisis Response Team
Fax 519-271-2746
Social Media Facebook Facebook:
Primary Contact Holly Kaupa, Virtual Youth Addiction Counsellor, Crossing Bridges; Phone: 519-271-6819 Ext 510
Alternate Contact Catharine Hardman, CEO; Phone: Ext 201; Email:
Mailing Address 10 Downie St 
Stratford, ON 
Canada N5A 7K4

Agency Overview