Record #: PET0371
Last Modified: 27 Nov 2023
Last Full Update: 29 Jun 2020


Description (Service) Provides door to door transportation services by appointment to people with disabilities
  • low floor or lift equipped special purpose buses can accommodate both wheelchair and walk-on passengers
  • Trips can be reserved up to two weeks in advance
  • Same day trip requests can be accommodated if space is available

Service Details

Hours Reservations: 9 am-8:20 pm
Handivan operation: Mon-Sat 6 am-11:50 pm, Sun 8 am-7:20 pm
Areas Served Peterborough
Eligibility People with disabilities living within the city of Peterborough who are not able take regular buses due to mobility impairments
  • All riders must be registered with the service
  • Application forms are available online or at Simcoe Street Bus Terminal and need to be endorsed by a medical practitioner
  • For support persons, riders must apply for a support person pass
  • Support person pass belongs to the rider and can be applied to one support person per trip
  • To cancel a booking, phone 705-745-5801 or 705-745-0525 and give your name, address and trip date
Languages English
Fees Service - Basic Transit Fare

Address and Location

Located In Community Peterborough
Address & Map
City Bus Terminal, 190 Simcoe St
Peterborough, ON
Canada K9H 2H7
View Google Map
Intersection Aylmer St and Simcoe St
Physical Access Fully Accessible

Contact Information

Office Phone 705-745-0525 ; 705-745-5801, Reservations and Cancellations
Primary Contact Tammy Ackerman, Handivan Reservation Clerk; Phone: 705-745-0525 ext 503
Alternate Contact Robin St Pierre, Handivan Supervisor; Phone: 705-745-0525 ext 2888
Mailing Address City Hall, 500 George St N 
Peterborough, ON 
Canada K9H 3R9

Agency Overview

Locations for this Service