Record #: PET2270
Last Modified: 16 Feb 2024
Last Full Update: 20 Nov 2023


Description (Service) Peterborough Social Services can help connect individuals with supports including Ontario Works, Child Care, Housing, Food and other community services.
  • Staff member will screen individuals for all programs
  • Offers community referrals
  • Once application is granted, individuals are referred to a caseworker. Together a plan is created to find ways to move forward with personal goals
  • Ontario Works clients who need case information can access it 24 hours a day, 7 days a week by using:
See separate listings for other services and programs.

Service Details

Hours Mon-Fri 8:00 am-5:00 pm
Areas Served Peterborough ; Peterborough (County of)
Eligibility Any unemployed or low income resident may apply regardless of citizenship or length of residence
Application Financial Assistance through Ontario Works (includes Ontario Works, Emergency Assistance or Temporary Care) Visit our website for information on all the programs we offer. People residing in Peterborough city or county can apply for:
Ontario Works (OW) Emergency Assistance Temporary Care
Apply online (if you have access to a computer) or by phoning 1-888-999-1142. Can also apply for assistance in person or by phone at 705-748-8830.
Languages Interpreters provided where necessary
Fees None

Address and Location

Located In Community Peterborough
Address & Map
178 Charlotte St
Peterborough, ON
Canada K9J 2T8
Physical Access Fully Accessible

Contact Information

Office Phone 705-748-8830, General Inquiry
Toll Free Phone 1-855-738-3755; 1-888-999-1142, General Inquiry; Social Assistance Application
TTY Phone 1-800-808-2268
Crisis Phone 705-926-0096, After hours
Fax 705-742-0542
Primary Contact Rebecca Morgan-Quinn, Director of Social Services
Mailing Address PO Box 4138 
Peterborough, ON 
Canada K9J 8S1

Agency Overview