Peterborough. Social Services

Site: Peterborough - Charlotte St

Service: Homelessness Services

Record #: PET3206
Last Modified: 08 May 2024
Last Full Update: 11 Mar 2024


Description (Service) Provides outreach and support programs, initiatives to prevent homelessness, and funding for shelters.

Services include:

Social Services Homelessness Team - case managers complete outreach to the emergency shelters, housing programs, and street outreach to assist with:
  • case coordination
  • applications for social assistance
  • access to benefits
Emergency After Hours Service provides assistance and referrals by phone for anyone seeking emergency shelter after hours. For non-emergency inquiries or for assistance during office hours, call the regular office phone number.

Also provides funding for the following services:
  • Brock Mission for men
  • Cameron House for women
  • YES Shelter for Youth and Families
  • Crossroads Shelter offering 24-hour emergency shelter for women and children fleeing from violence
Rent supplements: administered through community partners or attached to youth or chronic homelessness housing programs

Clinical addiction and mental health services at the emergency shelters

Service Details

Hours Office: Mon-Fri 8:00 am-5 pm
Summer hours: Jul and Aug 8:30 am-4:30 pm
Emergency After Hours Service: Mon-Fri 4:30 pm-8 am, Sat-Sun 24 hrs
Areas Served Peterborough ; Peterborough (County of)
Eligibility 16 year(s) and up
Application Call for information
Languages Interpretive Services
Fees None

Address and Location

Located In Community Peterborough
Address & Map
178 Charlotte St
Peterborough, ON
Canada K9J 2T8
Physical Access Fully Accessible; Elevators, unknown (PET Healthy Aging/Housing)

Contact Information

Office Phone 705-748-8830
Toll Free Phone 1-855-738-3755
After Hours Phone 705-926-0096
Fax 705-742-7358
Primary Contact Vicki King, Homelessness Supervisor; Phone: 705-748-8830 ext 3813; Email:
Alternate Contact Jocelyn Blazey, Program Manager, Homelessness; Phone: 705-748-8830 ext 3662; Email:
Mailing Address PO Box 4138 
Peterborough, ON 
Canada K9J 8S1

Agency Overview