The Income Security Program is comprised of:

Money Management: One on one confidential review of income and expenses and the management of them. They work with the individual to help create a workable budget and supply tips on how to better manage finances. Referral to Credit Counselling if appropriate. Group workshops on Money Management are also available.

Community Volunteer Income Tax Program: Trained volunteers complete basic returns for low income individuals and families who cannot complete taxes on their own and can't afford to pay for the service. Individuals and families get their refund, GST/HST credits, Child Tax Benefits and even get on the Voters list. Most returns are e-filed.

Intake forms can be completed in person (see hours below). For drop off, put all income and related documents in a sealed envelope with client's name and contact number on the outside, and place through Drop box on appointed says (see hours below). Intake process will then be completed via telephone in the days following the receipt of client's forms. This may take upwards of two weeks during peak times. For more information, contact taxes@thehelpcentre.ca or call the number below.

Office is not able to prepare returns for self employed individuals, business or rental income and expenses, capital gains or losses, employment expenses, files for bankruptcy and have not been discharged or deceased individuals.

Referrals: Connecting people to other services where appropriate-especially for self advocacy.Low-Income Energy Assistance Program: This program ensures the residents have opportunities to successfully sustain their housing and to maintain their utilities in periods of energy crisis through education and advocacy, facilitating applications to provincial and municipal emergency funds and by supplying residents with current energy conservation information.Ontario Electricity Support Program: this program provides support to clients to access a credit on their utility bill.