The Help Centre
Service: Income Assistance, The Help Centre
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Record #:
SHA1600
Last Modified:
27 Nov 2023
Last Full Update:
28 Feb 2023
Description
| Description (Service) | The Income Security Program is comprised of: Money Management: One on one confidential review of income and expenses and the management of them. They work with the individual to help create a workable budget and supply tips on how to better manage finances. Referral to Credit Counselling if appropriate. Group workshops on Money Management are also available. Community Volunteer Income Tax Program: Trained volunteers complete basic returns for low income individuals and families who cannot complete taxes on their own and can't afford to pay for the service. Individuals and families get their refund, GST/HST credits, Child Tax Benefits and even get on the Voters list. Most returns are e-filed. Forms Completion: Help to ensure that individuals and families receive all benefits they may be eligible for including Disability Forms (Ontario Disability Support Program-ODSP); CPP-Disability; Assistance for Children with Severe Disabilities (ACSD), and many other government forms. Advocacy: Third party intervention to help solve programs that individuals are unable to solve on their own. Referrals: Connecting people to other services where appropriate-especially for self advocacy. Low-Income Energy Assistance Program: This program ensures the residents have opportunities to successfully sustain their housing and to maintain their utilities in periods of energy crisis through education and advocacy, facilitating applications to provincial and municipal emergency funds and by supplying residents with current energy conservation information. Ontario Electricity Support Program: this program provides support to clients to access a credit on their utility bill. |
Service Details
| Hours | Mon, Tue, Wed, Fri 9 am-5 pm Thu 9 am-2 pm |
| Areas Served | Northumberland County |
| Eligibility | LEAP (Low Income Energy Assistance Program): Those under threat of utility disconnection (electricity, gas) |
| Application | Call for information LEAP and OESP applications received and processed remotely or by appointment Outreach services by appointment only |
| Languages | Spanish - Interpretation, Programs |
| Fees | None |
Address and Location
| Site Location | The Fleming Building |
| Located In Community | Cobourg |
| Address & Map | |
| Physical Access | Fully Accessible |
Contact Information
| Office Phone | 905-372-2646 |
| Toll Free Phone | 1-888-698-3382 |
| Fax | 905-372-2205 |
| Website | www.thehelpcentre.ca |
| Primary Contact | Patricia Kamphorst, Executive Director; Email: patricia@thehelpcentre.ca |
| Alternate Contact | Karin Cummings, Program Coordinator; Email: karin@thehelpcentre.ca |