Terms of Use
June 2026
By using the Community Connection website (“the Site”), you agree to these Terms of Use. If you do not agree, please do not use the Site.
These Terms apply to all website features, including access to information, service listings, and communication via email or chat.
1. About This Website and Services
The Site provides access to community information, service listings, and navigation support.
You may:
- Browse service listings
- Contact us by email or chat
- Submit updates to your organization’s listing
Navigation support provided through the Site is intended to help individuals connect with community services.
2. No Professional Advice
Information provided through this Site, including navigation support by chat or email, is for general information and assistance only.
Community Connection does not provide medical, legal, or financial advice. You are responsible for determining whether information is appropriate for your situation.
Online Chat Disclaimer:
Online chat is not monitored at all times and is not appropriate for emergencies or crisis situations. If you are in immediate danger or require urgent assistance, call 911 or contact a local crisis service.
Response times may vary and are not guaranteed.
3. Privacy and Personal Information
Your personal information is handled in accordance with our Privacy Statement. We collect only the information necessary to:
- Respond to inquiries
- Provide navigation support
- Maintain service listings
We may use de-identified or aggregated data to improve services.
4. Submission of Information
If you submit information through the Site (including listing updates or inquiries): You agree that:
- The information is accurate and authorized
- You have the right to provide it
- It does not violate any laws or privacy rights
Community Connection may review, edit, or remove submitted content at its discretion.
5. Acceptable Use
You agree not to use the Site to:
- Upload malicious so ware or interfere with systems
- Misrepresent your identity or organization
- Submit false or misleading information
- Attempt unauthorized access to systems
- Harass or harm others
These expectations align with your original acceptable use provisions.
6. Intellectual Property
All content on the Site — including text, structure, and design — is owned by Community Connection or its licensors.
You may:
- Use content for personal or organizational reference
You may not:
- Copy, reproduce, or distribute content for commercial purposes without permission
7. Listings and Information Accuracy
Community Connection maintains listings of community services to support access to services.
- We make reasonable efforts to keep listings accurate and up to date
- We do not guarantee completeness or accuracy
- Inclusion of a listing does not constitute endorsement Users should confirm details directly with service providers.
8. Service Availability
We strive to maintain reliable access to the Site and services, but:
- Services may be interrupted, delayed, or unavailable
- Updates or maintenance may occur without notice
- Responses to inquiries may vary in timing
9. Third-Party Information
Service listings may include references to external organizations. Community Connection is not responsible for:
- Content, services, or practices of external organizations
- Any outcomes resulting from contact with the listed services Use of external services is at your own risk.
10. Disclaimer of Warranties
The Site and all services are provided “as is” and “as available.” We do not guarantee that:
- Information is complete, accurate, or current
- The Site will be uninterrupted or error-free Use of the Site is at your own risk.
11. Limitation of Liability
Community Connection is not liable for any damages arising from:
- Use or inability to use the Site
- Reliance on information provided
- Errors or omissions in content or listings
To the fullest extent permitted by law, liability is limited.
12. Indemnification
You agree to indemnify and hold harmless Community Connection from any claims arising from:
- Your use of the Site
- Your viola on of these Terms
- Information you submit
13. Termination
We may restrict or terminate access to the Site or services at any time if these Terms are violated or for operational reasons.
14. Governing Law
These Terms are governed by the laws of Ontario and applicable Canadian federal law.
15. Changes to These Terms
We may update these Terms at any time. Changes will be posted on this page. Continued use of the Site constitutes your acceptance of the updated Terms.
16. Contact
If you have questions about these Terms:
Community Connection