Service Canada

Site: Barrie

Service: Canada Pension Plan

Description (Service) COVID-19 Update 
Service Canada Centres are open 
  • for online service go to 
  • for assistance accessing services, complete an online request at Service Request 
  • for people who do not have internet access call 1-877-355-2657 Mon-Fri 8:30 am-4 pm 
  • for assistance in person, make a request for an appointment by filling out the service request form at Service Request 
  • clients should not book an in-person visit if they: 
    • Have symptoms of fever, cough or difficulty breathing 
    • Have had contact with a confirmed case of COVID-19 in the past 14 days 
    • Have been instructed by local public health authorities to self-isolate due to travel or contact history
Regular Service 
Monthly payment to people who have contributed to the Canada Pension Plan and who are at least 60 years of age 
  • amount of benefits is based on the contributor's earnings and contributions to the Plan
  • pension is fully indexed each January to reflect increases in the cost of living
  • apply for and receive a full CPP retirement pension at age 65 or receive it as early as age 60 with a reduction, or as late as age 70 with an increase
  • when a legal or common law marriage breaks down, either spouse can apply to split the pension credits earned by them during the period that they cohabited
Service Details
Public Comments There is no local Barrie phone number, use Toll-Free number 
NOTE: sign at front of building which houses Barrie Service Canada Centre says Government of Canada, 48 Owen St
Hours COVID-19 Update 
Service Canada Centres are open to the public but it is encouraged to book an appointment, hours may vary  
Regular Hours 
Mon-Fri 8:30 am-4 pm, no appointment necessary
Areas Served Central Ontario
  • For Canadians who have made contributions to the plan 
  • Partial pension Seniors 60-64yrs 
  • Full pension Seniors 65yrs and up
Application Apply on-line by signing in or registering for a My Service Canada Account (MSCA), not eligible to apply online if any of the following apply:
  • currently receiving CPP retirement pension
  • have already applied for CPP retirement pension and Service Canada is currently assessing the application
  • are currently or were previously receiving CPP disability benefit
  • previously received a disabled contributor’s child benefit or a surviving child’s benefit
  • were previously receiving a benefit that was paid to a designated third party
  • are currently living outside of Canada
  • have an authorized third party on the account
  • if any of the above applies, application will need to be done by mail or by bringing an application to the Service Canada Centre closest to you
To register for a My Service Canada Account the following will be required:
  • confirmation of personal information, banking information for direct deposit and the date the pension should start
  • apply a maximum of 12 months before the date you would like pension to start
  • to receive CPP payment by paper cheque complete the Application for a Canada Pension Plan Retirement Pension and mail it or bring it to the Service Canada Centre closest to you, see website for details
Languages English ; French - Reception, Programs
Fees None
Address and Location
Located In Community Barrie
Address & Map
Barrie Service Canada Centre
48 Owen St
Barrie, ON L4M 3H1
View Google Map
Intersection Owen St and Worsley St
Physical Access Fully Accessible
Contact Information
Toll Free Phone English 1-800-277-9914 
French 1-800-277-9915
TTY Phone 1-800-255-4786
Social Media Twitter Twitter:

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