Record #: CWD4077
Last Modified: 01 Mar 2024
Last Full Update: 10 Mar 2023


Description (Service) It is highly recommended that you not visit Service Canada Centres unless absolutely necessary.
Can provide help with the following programs by using eServiceCanada:
  • Employment Insurance (EI)
  • Canada Pension Plan (CPP), Old Age Security (OAS), Guaranteed Income Supplement (GIS) benefits
  • Social Insurance Numbers (SIN)
  • Veterans Affairs Canada Services
They will call you back within two business days.
You can complete the following tasks at a Service Canada Centre:
  • submit supporting documents
  • accept Proof of Identity documents
  • authenticate appointed representatives and third parties
  • telephone interpretation services
  • obtain a temporary access code
Protecting your information
You now need to show valid ID and answer verification questions at Service Canada Centres to access your file.
To be accepted, your valid ID needs to show your legal name, photo, signature and/or date of birth.
Examples of accepted ID include:
  • One of the following:
    • a passport (Canadian or foreign) or permanent resident card
    • a Certificate of Indian Status issued by the Government of Canada
    • a provincial or territorial ID card or drivers license
  • or two of the following:
    • a birth certificate (provincial or territorial)
    • a certificate of Canadian citizenship
    • a certificate of registration of birth abroad
    • any other government-issued ID
No ID is required to ask about programs or services.

Service Details

Hours Mon-Fri 8:30 am-12 noon, 12:30 pm-4 pm. Visit for holiday closures.
Areas Served Blue Mountains ; Clearview (Simcoe County) ; Collingwood ; Wasaga Beach
Eligibility Call for information
Application Call, walk in or visit website.
Languages English
Fees None

Address and Location

Site Location Between First St and Second St
Located In Community Collingwood
Address & Map
The Federal Building; 44 Hurontario St
Collingwood, ON
Canada L9Y 2L6
View Google Map
Intersection Hurontario St and First St
Physical Access Fully Accessible

Contact Information

Office Phone 1-800-622-6232, Toll Free (1-800-O-CANADA)
TTY Phone 1-800-926-9105, Toll free
Social Media Twitter Twitter:
YouTube YouTube:
Mailing Address The Federal Building; 44 Hurontario St 
Collingwood, ON 
Canada L9Y 2L6

Agency Overview

Services at this Location

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