Dog Adoption Counselor

(Georgian Triangle Humane Society, Collingwood - 10th Line)

Position ID: V-CWD0172
Last Modified: 14 Aug 2023
Last Full Update: 14 Aug 2023

Opportunity Details: Dog Adoption Counselor

Contact Adrienne Thorp, Volunteer Coordinator, Georgian Triangle Humane Society; Phone: 705-445-5204 ext 230; Email:
  • Consistent and open communication with Adoptions Coordinator
  • Review information on cats available for adoption (name, age, background, medical / special needs, etc.)
  • Spend time with cats to assist with the perfect match
  • Answer visitors’ and potential adopters’ questions about cats available for adoption
  • Use microchip scanner to identify cats
  • Answer basic questions about the organization
  • Seize opportunities during conversation to transition potential adopters into volunteers or donors
  • Outline ‘Adopters Welcome’ process to potential adopters
  • Assist adopters with completion of adoption applications
  • Ensure any behavioural or health related questions specific to the animal are communicated
  • Diligently and thoroughly address concerns raised by adopters to prevent adoption returns
  • Decide on suitability of potential adopter for cat selected
  • Assist Customer Service Coordinators with adoption processing
  • Assist Dog Adoption Counselor during shift, as needed
  • Prepare adoption kits on an as needed basis
  • Attend ad hoc local off-site adoption events, if desired
More Info Link
Benefits Volunteer for a non-profit and make all the difference in the lives of dogs and people, by pairing GTHS cats with their forever home. A GTHS T-shirt will be provided to wear for your shift
Clients Members of the public: potential adopters
Ages 18 year(s) and up
Suitable for Highschool Credit Hours No
Areas of Interest Animal Services
Skills/Experience Communication & Interpersonal Skills ; Confidentiality ; Customer Service ; Dependability & Trustworthiness ; Friendly & Outgoing ; General Computer Skills ; Listening Skills ; Mentoring & Training - Relevant if supporting or training new volunteers ; Patience ; Positive / Cheerful Demeanor ; Self-Motivated / Work Independently ; Team Work ; 18 years of age minimum, Demonstrates understanding and passion for animal welfare, Experience working with or handling dogs, Excellent customer service skills, Administrative skills, Ability to follow protocol, Knowledge of/experience with PetPoint an asset 
Versed in using a device such as an iPad / tablet 
Willingness to learn Cat Adoption Counselor role, to support teammates as needed (cross-training will be provided)
Commitment Length Medium Term (4 months to 1 year) - A minimum commitment of 6 months is required for all volunteer positions at the GTHS, unless otherwise noted ; This vacancy is for Sundays from 11.45am until approximately 4.15pm and is available at time of posting. This team is also looking for someone to join their team to assist with shift coverage on an occasional, as needed basis. For up to date information on all volunteer opportunities at the GTHS and to locate an application form to apply, please go to:
Interaction Level One-on-one ; Small Group ; You will interact with one person, a couple or a family for each potential adoption that takes place
Minimum Hours 4.5 / Week
Accessibility Not Accessible
Location 549 Tenth Line, Collingwood L9Y 0W1
Number of Positions Clearview (Simcoe County) ; Collingwood: 2 individual(s) ; Grey Highlands ; Simcoe County ; Wasaga Beach 
2 individual(s) needed in total.
Training Orientation - virtual ; Training is provided - one-to-one training/mentorship with an experienced volunteer ; Email and online resources may also be provided to support in-person training
Transportation Drive past Walmart and head towards the Town of Blue Mountains on Mountain Road, turn right at the first set of traffic lights (Tenth Line) and the animal centre is the red brick building located on the right side of this dead end road. Parking is available in the adjacent parking lot or along the roadside
Police Check Not Required
Start Date On or after 31 Jul 2023

Agency Details: Georgian Triangle Humane Society, Collingwood - 10th Line

Office Phone 705-445-5204
Address & Map
549 10th Line
Collingwood, ON
Canada L9Y 0W1
Mailing Address 549 10th Line 
Canada L9Y 0W1