Distress Line Operator
(Telecare Distress Line of Greater Simcoe)
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Position ID: V-ORI0003
Last Modified: 17 Mar 2022
Last Full Update: 15 Mar 2022
Opportunity Details: Distress Line Operator
| Contact | Jude Bossert, Telecare of Greater Simcoe; Phone: 705-327-2383; Email: info@telecaredistressline.com |
| Duties | Telecare of Greater Simcoe is looking for caring and compassionate people to answer our 24 hour distress lines. The service is anonymous and confidential and referrals are provided as necessary. All that is required is a non judgmental attitude, an empathetic nature and a desire to help. |
| More Info Link | www.telecaredistressline.com |
| Benefits | This is an opportunity to enhance listening and responsive skills while supporting individuals who are experiencing life concerns. Comprehensive training in community services, effective listening skills. |
| Clients | Marginalized, lonely or isolated people often struggling with mental/emotional health, abuse, addictions, dementia, aging, financial or other issues. |
| Ages | 18 year(s) and up |
| Suitable for Highschool Credit Hours | No |
| Areas of Interest | Community Outreach ; Distress / Crisis / Bereavement Support ; Fundraising / Canvassing ; Marketing & Promotions |
| Skills/Experience | Communication & Interpersonal Skills ; Confidentiality ; Counseling & Support ; Dependability & Trustworthiness ; Friendly & Outgoing ; Listening Skills ; Patience ; Self-Motivated / Work Independently ; Caring & supportive, understanding and compassionate. Able to respond to the needs and concerns of all ages. One need only be able to protect the confidentiality of our callers and be able to respond in an empathetic and nonjudgmental manner in order to make a difference. |
| Commitment Length | Short Term (3 months or less) ; Medium Term (4 months to 1 year) ; Long Term (More than 1 year) ; 6 months to 1 year. various opportunities available |
| Interaction Level | One-on-one ; Small Group ; Distress operator- One on one. |
| Minimum Hours | 4 / Week |
| Accessibility | Fully Accessible ; Call Center is fully accessable and located in a secure 24 hour site with parking in Orillia |
| Location | Orillia |
| Number of Positions | Orillia 24 individual(s) needed in total. |
| Training | Training is required ; Scheduled training ; Training on-going - self-directed ; Training classes held twice per year. Volunteer application available at www.telecaredistressline.com |
| Transportation | Near public transit ; Own transportation is required |
| Police Check | Required |
Agency Details: Telecare Distress Line of Greater Simcoe
| Office Phone | 705-327-2383, Business office ; AA information Line: 705-725-8682 |
| telecaredistressline@gmail.com | |
| Website | telecaredistressline.com |
| Address & Map | |
| Mailing Address | Telecare Business Office, 170 Colborne St W Orillia Canada L3V 2Z3 |